Housekeeping Coordinator

Private Advertiser; Makati; On-site; PHP 201,000 - 268,000; Full time

Job summary

Private Advertiser is seeking a Housekeeping Coordinator to provide administrative and operational support to the Housekeeping Department, ensuring smooth daily operations, room assignments, schedules, and timely response to guest requests. You will coordinate with Front Office, Engineering and other departments to uphold cleanliness and service standards.

The ideal candidate has 1–2 years in hotel housekeeping or related admin coordination, proficiency in Microsoft Office, and strong

Qualifications

• Graduate of Hotel and Restaurant Management or related degree.
• 1–2 years experience in hotel housekeeping operations or a related administrative coordination role.
• Knowledgeable in hotel room status systems and housekeeping procedures.
• Proficient in Microsoft Office applications, particularly Excel and Word.
• Excellent organizational, coordination, and communication skills.
• Able to work under pressure and flexible with shifting schedules, weekends, and holidays.

Responsibilities

• Coordinate daily housekeeping operations, including room assignments, cleaning schedules, and staff deployment.
• Monitor and update room status, including vacant, occupied, clean, dirty, inspected, and out-of-order rooms.
• Coordinate with the Front Office Department regarding room readiness, guest arrivals, departures, and special requests.
• Receive, record, and monitor guest requests, complaints, and housekeeping concerns, ensuring timely action and resolution.
• Prepare daily reports, attendance records, room assignment sheets, and other departmental documents.
• Monitor housekeeping supplies, linens, amenities, cleaning materials, and other operating inventories.
• Coordinate with the Engineering Department regarding room maintenance concerns, repairs, and preventive maintenance schedules.
• Ensure that housekeeping personnel follow established cleaning procedures, grooming standards, safety protocols, and hotel policies.
• Assist in monitoring room inspections and ensure that guest rooms and public areas meet hotel cleanliness and presentation standards.
• Maintain proper documentation of lost and found items and ensure compliance with established procedures.

Skills

Organizational skills

Coordination

Communication

Customer service

Attention to detail

PMS knowledge

MS Office (Excel/Word)

Email communication

Problem solving

Education

Hotel/Hospitality management degree

Tools

Property Management System (PMS)

MS Office

Job description

About the role

The Housekeeping Coordinator is responsible for providing administrative and operational support to the Housekeeping Department to ensure the smooth and efficient daily operation of the department. The position coordinates room assignments, housekeeping schedules, guest requests, room status updates, and communication between Housekeeping, Front Office, Engineering, and other hotel departments to maintain the hotel's cleanliness and service standards.

Key responsibilities

• Coordinate daily housekeeping operations, including room assignments, cleaning schedules, and staff deployment.




• Monitor and update room status, including vacant, occupied, clean, dirty, inspected, and out-of-order rooms.




• Coordinate with the Front Office Department regarding room readiness, guest arrivals, departures, and special requests.




• Receive, record, and monitor guest requests, complaints, and housekeeping concerns, ensuring timely action and resolution.




• Prepare daily reports, attendance records, room assignment sheets, and other departmental documents.




• Monitor housekeeping supplies, linens, amenities, cleaning materials, and other operating inventories.




• Coordinate with the Engineering Department regarding room maintenance concerns, repairs, and preventive maintenance schedules.




• Ensure that housekeeping personnel follow established cleaning procedures, grooming standards, safety protocols, and hotel policies.




• Assist in monitoring room inspections and ensure that guest rooms and public areas meet hotel cleanliness and presentation standards.




• Maintain proper documentation of lost and found items and ensure compliance with established procedures.

About you

• Graduate of Hotel and Restaurant Management, Hospitality Management, or any related course is an advantage.




• At least 1–2 years of experience in hotel housekeeping operations or a similar administrative coordination role.




• Knowledgeable in hotel room status systems and housekeeping procedures.




• Proficient in Microsoft Office applications, particularly Excel, Word, and email communication.




• Excellent organizational, coordination, and communication skills.




• Detail-oriented, proactive, and capable of handling multiple tasks.




• Able to work under pressure and flexible with shifting schedules, weekends, and holidays.




• Strong sense of responsibility, professionalism, and customer service.




• Knowledge of Property Management Systems (PMS).




• Familiarity with hotel room inspection and room readiness procedures.