Hotel Revenue & Reservations Lead

ERA Construction Inc.; Makati; On-site; PHP 600,000 - 1,200,000; Full time

Job summary

ERA Construction Inc. is seeking a Revenue and Reservations Manager onsite in Makati to optimize hotel revenue and guest satisfaction by selling the right product at the right price through proper channels.

You will lead the Reservations/Front Office Team, coordinate with sales and operations, and ensure top customer service even under pressure. A diploma in hospitality or related field plus 3 years in revenue or reservations is required.

Qualifications

• Three years' experience in revenue or reservations in a hotel of similar standard.
• Diploma or degree in hospitality or related field.
• Excellent communication in English and Filipino; handles stress well.
• Proficient with standard office software and hotel systems.

Responsibilities

• Maximize hotel revenue and guest satisfaction.
• Oversee Reservations/Front Office team.
• Ensure pricing and distribution align with brand standards.
• Work under pressure in a fast-paced environment.

Skills

Hotel ops

Stress management

Customer relations

Hotel software

MS Office

English & Tagalog

3 years hotel experience

Education

College diploma

Tools

PMS system

Reservation software

Job description

ERA Construction Inc. is seeking a Revenue and Reservations Manager onsite in Makati to optimize hotel revenue and guest satisfaction by selling the right product at the right price through proper channels.

You will lead the Reservations/Front Office Team, coordinate with sales and operations, and ensure top customer service even under pressure. A diploma in hospitality or related field plus 3 years in revenue or reservations is required.