Hotel Reservations Rep (Chat & Email) – Paid Training

Caldwell Communications Consultancy Philippines; Pasay; On-site; PHP 201,000 - 357,000; Full time

Benefits offered by this job

Paid training

Career growth opportunities

Job summary

A hospitality consultancy is hiring Call Center Representatives for a Hotel Reservation account. The role involves assisting customers with hotel inquiries, reservations, modifications, and cancellations while ensuring exceptional service. This position requires no prior experience, as comprehensive paid training will be provided to all successful candidates. Join a team that offers growth opportunities and support as you develop your skills in a dynamic environment.

Qualifications

• Good communication skills essential for effective interaction with customers.
• Willingness to learn and undergo comprehensive training provided by the company.
• Basic computer skills required to handle reservations and inquiries.

Responsibilities

• Handle inbound customer calls related to hotel reservations.
• Assist customers with booking, modifying, or canceling hotel stays.
• Provide accurate information about hotel services and policies.
• Ensure customer satisfaction through quality service.

Skills

Good communication skills

Willingness to learn

Basic computer skills

Job description

A hospitality consultancy is hiring Call Center Representatives for a Hotel Reservation account. The role involves assisting customers with hotel inquiries, reservations, modifications, and cancellations while ensuring exceptional service. This position requires no prior experience, as comprehensive paid training will be provided to all successful candidates. Join a team that offers growth opportunities and support as you develop your skills in a dynamic environment.