Hotel Reservations Rep (Chat & Email) – Paid Training

Caldwell Communications Consultancy Philippines; Quezon City; On-site; PHP 223,200 - 279,000; Full time

Benefits offered by this job

Paid training

Career growth opportunities

No experience required

Job summary

A customer service organization in Metro Manila is looking for Call Center Representatives for a Hotel Reservation account. This role focuses on assisting customers with inquiries, bookings, modifications, and cancellations. Ideal candidates should possess good communication skills, a willingness to learn, and basic computer skills. No previous experience is required, as paid training will be provided. There are also opportunities for career growth within the company.

Qualifications

• Effective verbal communication to assist customers.
• Eagerness to learn through training.
• Familiarity with basic computer functions.

Responsibilities

• Handle inbound customer calls related to hotel reservations.
• Assist with booking, modifying, or canceling hotel stays.
• Provide accurate information about hotel services and policies.
• Ensure customer satisfaction through quality service.

Skills

Good communication skills

Willingness to learn

Basic computer skills

Job description

A customer service organization in Metro Manila is looking for Call Center Representatives for a Hotel Reservation account. This role focuses on assisting customers with inquiries, bookings, modifications, and cancellations. Ideal candidates should possess good communication skills, a willingness to learn, and basic computer skills. No previous experience is required, as paid training will be provided. There are also opportunities for career growth within the company.