Hotel Reservations Agent (Onsite) | Paid Training

Metacom Careers; Mandaluyong; On-site; PHP 180,000 - 240,000; Full time

Job summary

Metacom Careers in the Philippines is hiring a Hotel Reservations Representative for an onsite, entry-level role welcoming recent graduates seeking their first BPO opportunity. You will learn reservation systems, assist with bookings, and support customers with changes and payments while meeting performance standards in a fast-paced environment.

Structured paid training provided to help you confidently handle bookings and inquiries.

Qualifications

• Bachelor's degree or college graduate.
• No prior call center or hotel experience required.
• Willingness to learn reservation systems and processes.

Responsibilities

• Learn reservation systems and company processes.
• Assist with bookings and changes to reservations.
• Support customers with payments and inquiries while meeting performance standards.

Skills

Customer service

Willing to learn

Education

Bachelor's degree or college graduate

Job description

Metacom Careers is hiring a Hotel Reservations Representative for a voice-based hotel reservations account. This onsite role welcomes college graduates seeking their first BPO opportunity, with no prior call center or hotel experience required and structured paid training provided to help you confidently handle bookings and inquiries.

You’ll learn reservation systems, assist with bookings, and support customers with changes and payments while meeting performance standards in a fast-paced