Hotel Reservation Agent | No BPO Experience Needed | CSR- 1 DAY hiring process

Caldwell Communications Consultancy Philippines; Mandaluyong; On-site; PHP 201,000 - 335,000; Full time

Benefits offered by this job

An open, friendly and professional work environment

Performance incentives

13th Month Pay

HMO with 3 free Beneficiaries on Day One

20% ND Maternity/Paternity Leave

Retirement/Life Insurance for Qualified Staff

Work-life Balance Processes and Programs

Work-life Balance

Job summary

A leading consulting firm in Mandaluyong is looking to hire customer service representatives. This role involves communicating with customers to resolve issues and match their demands to the company's solutions. Ideal candidates will have a strong ability to influence and communicate effectively. The role offers competitive salary packages, employee perks, and opportunities for rapid career advancement.

Qualifications

• No experience required

Responsibilities

• Communicates with customer on the phone or by written correspondence.
• Resolves customer issues on the first call.
• Matches customers’ demands to products and solutions.
• Uses influencing abilities to achieve customers’ buy-in.
• Shares understanding with colleagues and clients.

Skills

Communication

Customer service

Negotiation

Job description

We are continuously looking for candidates for our team

Accounts that we can offer:

Travel, Sales, Healthcare, Financial, Collections and Telco account

Responsibilities

• Communicates with customer on the phone or by way of written correspondence to deal with concerns.
• Resolves customer issues on the first call/contact whenever possible without having to transfer caller.
• Matching customers’ demands to Clients’ products and solutions and services
• Using settlement and influencing abilities to recover from objections and achieve the customers’ buy-in
• Communicating specific information to internal and external clients and sharing understanding with colleagues

What Do We Offer?

• An open, friendly and professional work environment.
• A professionally and personally rewarding career.
• Opportunities to grow and be promoted within the company.
• Performance incentives and employee perks and benefits.
• Competitive Salary
• 13th Month Pay
• HMO with 3 free Beneficiaries on Day One
• 20% ND Maternity/Paternity Leave
• Opportunity for rapid career growth for Top Performers
• Retirement/Life Insurance for Qualified Staff
• Work-life Balance Processes and Programs

APPLY NOW!

• No experience required