Healthcare Account Agent | 1-Year BPO Experience | 30K

Telesys BPO; Makati; On-site; PHP 246,000 - 379,000; Full time

Benefits offered by this job

Competitive salary with performance-based incentives

HMO & dental benefits

Paid vacation and sick leave

Opportunities for promotion and career development

Wellness programs and exclusive employee discounts

Diverse, inclusive, and supportive workplace

Job summary

A leading BPO company in the Philippines is in search of dedicated individuals for the role of Healthcare Account Agent. In this position, you will be the first point of contact for customers, handling inquiries and resolving concerns while providing top-tier service. The ideal candidate should possess strong communication skills and be open to training regardless of prior BPO experience. Enjoy a competitive salary with performance-based incentives and various employee benefits.

Qualifications

• High School graduate; college level or degree is an advantage.
• Strong written and verbal communication skills.
• Open to applicants with or without BPO experience.
• Able to work in a fast-paced, high-volume call environment.
• Customer service experience is a plus (training provided).
• Willing to work shifting schedules including nights, weekends, and holidays.

Responsibilities

• Serve as the first point of contact for customers.
• Handle inquiries and resolve concerns.
• Deliver top-tier service with every interaction.

Skills

Strong communication skills

Customer service experience

Ability to work in a fast-paced environment

Education

High School graduate

Job description

Onsite Interview | 1-Day Hiring Process | Same-Day Job Offer

We’re looking for dedicated and customer-focused individuals to join our team as Healthcare Account Agent. In this role, you'll serve as the first point of contact for our customers—handling inquiries, resolving concerns, and delivering top-tier service with every interaction.

What We Offer:

• Competitive salary with performance-based incentives
• HMO & dental benefits
• Paid vacation and sick leave
• Opportunities for promotion and career development
• Wellness programs and exclusive employee discounts
• A diverse, inclusive, and supportive workplace

Ready to Start?

Apply today and become part of a company that values customer care and employee growth. Join our team and start making an impact—one call at a time.

• High School graduate (college level or degree is an advantage)
• Strong communication skills—both written and verbal
• Open to applicants with or without BPO experience
• Ability to work in a fast-paced, high-volume call environment
• Customer service experience is a plus (training provided)
• Amenable to work shifting schedules, including nights, weekends, and holidays