About the role
The Hotel Maintenance Head is responsible for overseeing the overall maintenance, repair, and upkeep of the hotel's facilities, equipment, utilities, and infrastructure. The position ensures that all hotel facilities operate safely, efficiently, and reliably while maintaining high standards of guest comfort, safety, and service quality.
Key responsibilities
- Supervise and coordinate the daily activities of the Engineering and Maintenance Department
- Oversee the maintenance, repair, and preventive maintenance of hotel facilities, including guest rooms, public areas, kitchens, restaurants, function rooms, and back-of-house areas
- Ensure the proper operation and maintenance of electrical systems, plumbing, air-conditioning and ventilation systems, water supply, pumps, generators, elevators, and other hotel equipment
- Develop and implement preventive maintenance schedules to minimize equipment breakdowns and operational disruptions
- Conduct regular inspections of hotel facilities and promptly address maintenance concerns and safety hazards
- Lead, train, and monitor maintenance personnel to ensure quality workmanship and compliance with hotel standards
- Coordinate with other departments regarding maintenance requests, room repairs, and operational requirements
- Monitor maintenance expenses, inventory of spare parts, tools, and supplies, and recommend cost-effective solutions
- Ensure compliance with occupational safety standards, fire safety requirements, environmental regulations, and applicable government regulations
- Coordinate with contractors, suppliers, and service providers for major repairs, equipment servicing, and facility improvement projects
About you
- Graduate of Mechanical Engineering, Electrical Engineering, Facilities Management, or a related technical field; relevant technical education and experience may also be considered
- At least 3-5 years of relevant experience in hotel engineering, building maintenance, or facilities management, preferably in a supervisory or managerial position
- Knowledgeable in electrical systems, plumbing, air-conditioning, mechanical equipment, and general building maintenance
- Strong leadership, problem-solving, organizational, and decision-making skills
- Able to manage a maintenance team and coordinate with different hotel departments
- Familiarity with preventive maintenance programs, safety procedures, and facilities management practices
- Willing to work on shifting schedules, weekends, and holidays when operationally required