Hotel Events Experience Lead

Hilton; Manila; Vor Ort; PHP 420.000 - 600.000; Vollzeit

Zusammenfassung

Hilton is seeking an Event Executive to plan, organize, and execute hotel events, coordinating with clients, vendors, and internal teams to ensure flawless delivery. You will draft communications, manage event data, and support daily administrative tasks to ensure guest satisfaction.

Ideal candidates have 1–3 years in event planning, a hospitality-focused degree, and comfort with Delphi, OnQ, Salesforce, and related systems. Evening/weekend availability is required for event schedules.

Qualifikationen

• Diploma or degree in Hospitality, Events Management, or related field.
• 1–3 years in event planning or coordination, preferably in a hotel or hospitality environment.
• Proven ability to plan, organize, and execute events of varying scales.
• Strong focus on guest satisfaction and client relationship management.
• Excellent verbal and written communication; confident in liaising with clients, vendors, and internal teams.
• Basic understanding of budgeting and cost control for events.
• Experience coordinating with external suppliers and service providers.
• Familiarity with event promotion and basic marketing principles.
• Highly organized with the ability to manage multiple tasks and deadlines.
• Comfortable using event and hotel management systems (e.g., Delphi, OnQ, Salesforce).
• Collaborative mindset with the ability to work cross‑functionally.
• Willingness to work evenings, weekends, and holidays as required by event schedules.

Aufgaben

• Support event communications: Draft client correspondences, BEOs, convention resumes, and internal memos for the event services team and hotel leadership.
• Maintain accurate event data: Input, update, and proofread event and guest details in the function book and rate cards.
• Prepare client kits: Maintain and distribute meeting/convention orientation details for client introductory kits.
• Compile meeting files: Create and organize Meetings & Conventions binders with key sales file details.
• Provide administrative support: Answer phones, manage email inbox, mail handling, and routing.
• Technical proficiency: Comfortable using hotel management software (Delphi, Salesforce, OnQ, Market Planner).

Kenntnisse

Event coordination

Client communication

Budgeting basics

Vendor management

Multitasking

Hotel systems familiarity

Ausbildung

Diploma or degree in Hospitality, Events Management, or related field

Tools

Delphi

OnQ

Salesforce

Market Planner Survey systems

Jobbeschreibung

Hilton is seeking an Event Executive to plan, organize, and execute hotel events, coordinating with clients, vendors, and internal teams to ensure flawless delivery. You will draft communications, manage event data, and support daily administrative tasks to ensure guest satisfaction.

Ideal candidates have 1–3 years in event planning, a hospitality-focused degree, and comfort with Delphi, OnQ, Salesforce, and related systems. Evening/weekend availability is required for event schedules.