Banquet Lead: Elevate Events & Guest Experience

Hilton; Pampanga; On-site; PHP 400,000 - 800,000; Full time

Job summary

Hilton is seeking a Banquet Supervisor to oversee the setup and execution of all banquet events, ensuring guests have a seamless and memorable experience from start to finish. The role emphasizes leadership, coordination, and a commitment to hospitality excellence in a fast-paced environment.

Ideal candidates have 3–5 years in banquet operations or supervisory roles, proven customer service, and strong communication skills.

Qualifications

• 3–5 years of experience in banquet operations or supervisory roles in hospitality.
• Strong leadership, organizational, and problem-solving skills.
• Excellent verbal and written communication.
• Proven customer service excellence and attention to detail.
• Familiarity with event planning processes and food presentation standards.
• Ability to manage time and adapt in dynamic environments.

Responsibilities

• Team Leadership: Lead and inspire banquet teams to consistently deliver outstanding service.
• Event Coordination: Plan and organize banquet operations for seamless event execution.
• Service Excellence: Uphold high standards in setup, delivery, and guest experience.
• Problem Solving: Respond swiftly to issues and adapt to evolving event requirements.
• Cross-Department Collaboration: Work with other departments and manage schedules for smooth operations.

Skills

Leadership

Organizational skills

Problem-solving

Verbal communication

Written communication

Customer service

Event planning

Food presentation

Time management

Adaptability

Job description

Hilton is seeking a Banquet Supervisor to oversee the setup and execution of all banquet events, ensuring guests have a seamless and memorable experience from start to finish. The role emphasizes leadership, coordination, and a commitment to hospitality excellence in a fast-paced environment.

Ideal candidates have 3–5 years in banquet operations or supervisory roles, proven customer service, and strong communication skills.