Hotel E‑Commerce Coordinator: Rates, Availability & Bookings

Filinvest Development Corporation; Muntinlupa; On-site; PHP 279,000 - 446,400; Full time

Job summary

A leading hospitality firm in the Philippines is seeking an E-commerce Manager for Chroma Hospitality. The role involves managing online activities related to hotel brand sites and third-party websites. Responsibilities include maintaining rates and availability, updating bookings, and dealing with guest requests promptly. Ideal candidates should have a background in HRM, Tourism, or related fields with at least 1 year of experience in E-commerce or hotel reservations, and be able to work independently on weekends and holidays.

Qualifications

• Minimum 1 year experience in E-commerce/Reservation department of a hotel or Online Travel Agency.
• Able to work independently on weekends and holidays.
• Computer literate and knowledgeable in online websites and OTAs.

Responsibilities

• Manage daily online activities related to hotel brand site.
• Update online bookings and manage them until guest check-in.
• Respond to guest requests within specified timeframes.

Skills

Relationship skills

Multi-tasking

Decision making

Education

Graduate of HRM, Tourism, Mass Communication, or Advertising

Tools

Microsoft Word

Microsoft Excel

Adobe Photoshop

Job description

A leading hospitality firm in the Philippines is seeking an E-commerce Manager for Chroma Hospitality. The role involves managing online activities related to hotel brand sites and third-party websites. Responsibilities include maintaining rates and availability, updating bookings, and dealing with guest requests promptly. Ideal candidates should have a background in HRM, Tourism, or related fields with at least 1 year of experience in E-commerce or hotel reservations, and be able to work independently on weekends and holidays.