Hospice Provider Relations Liaison

Mission Hospice and Home Care; San Mateo; On-site; PHP 5,986,000 - 6,301,000; Full time

Job summary

Mission Hospice & Home Care is expanding its hospice sales team and seeks a Provider Relations Liaison with hospice experience to educate hospitals and facilities about community-focused not-for-profit hospice benefits. The role emphasizes developing relationships, facilitating admissions, and contributing to a collaborative team.

The position is full-time with competitive pay and generous benefits, located in San Mateo County, with typical Monday–Friday, 8:30am–5:00pm hours.

Qualifications

• Bachelor’s degree in Marketing, Business Administration or related field from a four-year college or university; or two years related experience and/or training; or equivalent combination of education and experience
• Minimum two years marketing experience in a health care setting, preferably in hospice care operations

Responsibilities

• Develop relationships, maintain regular contact, and resolve issues with referral sources to ensure ongoing quality of care and referrals
• Assist Director of Provider and Community Relations in negotiating or redefining contract provisions as necessary and in accordance with relevant laws and regulations
• Participate in Annual Contract Review meetings with contracted providers
• Identify, plan, and implement opportunities for outreach activities including giving presentations, informational luncheons, staffing display tables at community events, attending open houses and making regular visits to physician offices
• Provide regular written and/or oral reports of outreach activities to Director of Provider and Community Relations

Skills

Relationship building

Hospice experience

Negotiation

Public speaking

Outreach coordination

Education

Bachelor’s degree in Marketing, Business Administration or related field

Minimum two years marketing experience in healthcare/hospice

Job description

Mission Hospice & Home Care serves patients and families in the San Francisco Peninsula and South Bay with quality care and compassionate end-of-life support and education. Founded in 1979, we are a local, independent nonprofit that has provided thousands of patients and their families with physical, emotional, and spiritual support throughout the journey from a life-threatening diagnosis through death and bereavement.

We are growing our hospice sales team and looking for a Hospice Provider Relations Liaison with hospice experience, positivity, and a growth mindset! The Liaison will share our vision with hospitals, facilities, and providers and to educate about the amazing benefit of community-focused not profit hospice.

This is an opportunity to join a local, well established not profit hospice organization with an excellent reputation! This role is focused on developing relationships, facilitating admissions, and being a contributing member of a dynamic and collaborative team!

This is a full-time position offers competitive pay, generous benefits and a supportive work environment!

Schedule:

Monday - Friday; 8:30am - 5:00pm

Location:

San Mateo County

Mission Hospice & Home Care follows all CDPH vaccine requirements for healthcare personnel. Essential Duties & Responsibilities include (but are not limited to):

• Develop relationships, maintain regular contact, and resolve issues with referral sources including physicians, hospitals, nursing facilities, residential care facilities for the elderly, senior housing, and community service agencies to ensure ongoing quality of care and referrals
• Assist Director of Provider and Community Relations in negotiating or redefining contract provisions as necessary and in accordance with relevant laws and regulations
• Participate in Annual Contract Review meetings with contracted providers
• Identify, plan, and implement opportunities for outreach activities including giving presentations, providing informational luncheons, staffing display tables at community events, attending open houses and making regular visits to physician offices
• Provide regular written and/or oral reports of outreach activities to Director of Provider and Community Relations

Education/Experience:

• Bachelor’s degree (B.A.) in Marketing, Business Administration or related field from a four-year college or university; or two years related experience and/or training; or equivalent combination of education and experience
• Minimum two years marketing experience in a health care setting, preferably in hospice care operations

Pay Range

$95K - $100K annually

Mission Hospice and Home Care is proud to serve our community as an equal employment opportunity employer. Everyone is valued and welcome at MHHC. Our organization is committed to diversity, equity and continues to build a culture of inclusion by recruiting, screening, hiring and retaining any qualified individual without regard to age, race, color, ethnicity, religion, gender, gender identity or expression, sexual orientation, disability, marital status, registered domestic partner status, citizenship, physical or mental disability, legally protected medical condition, family care status, military care status, veteran status or any other consideration made unlawful by Federal, state, or local laws.

Note: We comply with the Fair Employment and Housing Act (FEHA) and the Americans with Disabilities Act (ADA). We consider reasonable accommodations/employees to perform essential functions. New hires may be subject to passing a medical examination and skills and agility test.

Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey.Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiringprocess or thereafter. Any information that you do provide will be recorded and maintained in aconfidential file.

As set forth in Mission Hospice and Home Care’s Equal Employment Opportunity policy,we do not discriminate on the basis of any protected group status under any applicable law.

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection.As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measurethe effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categoriesis as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.