Fundraising Coordinator

Mission Hospice and Home Care; San Mateo; On-site; PHP 2,257,000 - 2,431,000; Full time

Job summary

Mission Hospice and Home Care is seeking a Fundraising Database Coordinator to manage gift processing, donor records, reports, and data integrity in Salesforce. The role supports fundraising initiatives, communications, and events, with emphasis on accuracy and donor stewardship.

Responsibilities include gift processing across payment methods, maintaining donor records, and producing lists and exports for campaigns. Availability after hours for events is required.

Qualifications

• Associate degree preferred, or an equivalent combination of education, training, and work experience.
• Two years of relevant experience in gift processing, donor database administration, fundraising operations, financial transaction processing, or comparable work preferred.

Responsibilities

• Process all Mission Hospice gifts accurately and promptly, including checks, credit card and online gifts, pledges, planned gifts, grants, event gifts, in-kind gifts, and other contributions.
• Maintain accurate donor, constituent, gift, campaign, fund, appeal, and related records in Salesforce and associated fundraising systems
• Review gifts and supporting documentation for accuracy, appropriate coding, donor intent, restrictions, and other requirements.
• Provide administrative and operational support for Mission Hospice fundraising activities and priorities as requested by the Advancement Manager, Gift Operations and the Director of Development for Mission Hospice
• Prepare donor and prospect lists, reports, exports, mailing files, data selections, and other information needed for fundraising, stewardship, communications, and events
• Support fundraising communications through Salesforce Marketing Cloud, including email creation, creation of email lists, distribution support, and analytics tracking.

Skills

Gift processing

Database administration

Salesforce

Donor relations

Data analysis

Communication

Education

Associate degree

Tools

Salesforce

Marketing Cloud

Job description

Mission Hospice & Home Care serves patients and families in the San Francisco Peninsula and South Bay with quality care and compassionate end-of-life support and education. Founded in 1979, we are a local, independent nonprofit that has provided thousands of patients and their families with physical, emotional, and spiritual support throughout the journey from a life-threatening diagnosis through death and bereavement.

This full-time position offers competitive pay, generous benefits and a supportive work environment.

The Fundraising Database Coordinator is responsible for accurate and timely gift processing, gift-related database operations, donor records, acknowledgments, reporting, and reconciliation for Mission Hospice. The position maintains the integrity of fundraising data in compliance with established policies and procedures in support of organizational goals and priorities. The position also provides substantial administrative and operational support for fundraising, fundraising communications, online giving, and events. While position responsibilities focus primarily on Mission Hospice, this position may provide gift processing, administrative, and/or operational support for By the Bay Health and/or Hope Hospice as needed.

Schedule:

Monday-Friday; 8:30am - 5:00pm, must be available after hours and weekends for event planning and events

Location:

San Mateo, CA, required to work from offices in Pleasanton & Larkspur offices as needed

By the Bay Health follows all CDPH vaccine requirements for healthcare personnel.

Essential Duties & Responsibilities include (but are not limited to):

• Process all Mission Hospice gifts accurately and promptly, including checks, credit card and online gifts, pledges, planned gifts, grants, event gifts, in‑kind gifts, and other contributions
• Maintain accurate donor, constituent, gift, campaign, fund, appeal, and related records in Salesforce and associated fundraising systems
• Review gifts and supporting documentation for accuracy, appropriate coding, donor intent, restrictions, and other requirements.

Fundraising, Communications and Event Support - Approximately 40%

• Provide administrative and operational support for Mission Hospice fundraising activities and priorities as requested by the Advancement Manager, Gift Operations and the Director of Development for Mission Hospice
• Prepare donor and prospect lists, reports, exports, mailing files, data selections, and other information needed for fundraising, stewardship, communications, and events
• Support fundraising communications through Salesforce Marketing Cloud, including email creation, creation of email lists, distribution support, and analytics tracking.

Education/Experience

• Associate degree preferred, or an equivalent combination of education, training, and work experience suitable for the position
• Two years of relevant experience in gift processing, donor database administration, fundraising operations, financial transaction processing, or comparable work preferred.

Pay Range:
$26.00 - $28.00 hourly

Mission Hospice and Home Care is proud to serve our community as an equal employment opportunity employer. Everyone is valued and welcome at MHHC. Our organization is committed to diversity, equity and continues to build a culture of inclusion by recruiting, screening, hiring and retaining any qualified individual without regard to age, race, color, ethnicity, religion, gender, gender identity or expression, sexual orientation, disability, marital status, registered domestic partner status, citizenship, physical or mental disability, legally protected medical condition, family care status, military care status, veteran status or any other consideration made unlawful by Federal, state, or local laws.

Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey.Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiringprocess or thereafter. Any information that you do provide will be recorded and maintained in aconfidential file.

As set forth in Mission Hospice and Home Care’s Equal Employment Opportunity policy,we do not discriminate on the basis of any protected group status under any applicable law.

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection.As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measurethe effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categoriesis as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.