Project Specialist

MicroSourcing; Quezon City; On-site; PHP 390,600 - 613,800; Full time

Benefits offered by this job

Healthcare on day one for you and one+

Dependent coverage

Paid time-off with cash conversion

Group life insurance

Performance bonuses

Job summary

MicroSourcing is seeking a Project Specialist to work onsite in Eastwood/Parañaque with a night shift. You will coordinate training, triage tickets, create working orders (WOs), and ensure projects are created, booked, and tracked accurately.

You will pull OSS logs, check materials, handle POs and invoicing, provide Tier 1 support to crews, and report milestones to stakeholders. Strong telecom and purchasing experience, plus Excel mastery, are highly valued at MicroSourcing.

Qualifications

• Track record of delivering high-quality work.
• Hands-on approach to solving hard problems.
• Enjoy collaborating closely with team members.
• Experience in project management and resolving complex issues.
• Strong Microsoft Word and Excel experience.
• Construction background.
• Strong customer service skills.
• Purchasing experience.
• NORAD and Oracle experience a plus.
• Telecom experience.
• Skilled at organizing resources and prioritizing work across teams.

Responsibilities

• Conduct a comprehensive 3-week training program for team members.
• Triage tickets by type and scope, prioritizing tasks for swift resolution.
• Create working orders (WOs) to manage project tasks.
• Ensure timely creation and booking of projects with accurate records.
• Pull OSS logs and RFDS to inform project decisions.
• Check material availability to support project execution.
• Request AT&T seed stock from the warehouse.
• Provide Tier 1 support for crews.
• Submit project closeout documentation in MDAT.
• Request purchase orders (POs) from Project Control.
• Ensure timely client invoicing per billing schedules.
• Track progress on-site and monitor key indicators.
• Submit invoices in ACAS for record-keeping.
• Provide milestone updates to stakeholders.
• Collaborate with the Project Manager on daily activities.
• Handle phone calls in a call center-centric environment.

Skills

Project management

Microsoft Word experience

Microsoft Excel experience

Purchasing experience

Telecom experience

Norad experience

Oracle experience

Construction background

Customer service skills

Organizing resources

Tools

Microsoft Word

Microsoft Excel

NORAD system experience

Oracle ERP experience

Job description

Discover your 100% YOU

Position: Project Specialist

Work setup & shift: Onsite (Eastwood/Paranaque) | Night Shift Schedule

Why join MicroSourcing?

You’ll Have

• Competitive Rewards: Enjoy above-market compensation, healthcare coverage on day one, plus one or more dependents, paid time-off with cash conversion, group life insurance, and performance bonuses*
• A Collaborative Spirit: Contribute to a positive and engaging work environment by participating in company-sponsored events and activities.
• Work-Life Harmony: Enjoy the balance between work and life that suits you with flexible work arrangements.
• Career Growth: Take advantage of opportunities for continuous learning and career advancement.
• Inclusive Teamwork: Be part of a team that celebrates diversity and fosters an inclusive culture.

Responsibilities

• Conduct a comprehensive 3-week training program to equip team members with essential skills for project success.
• Triage tickets by type and scope, efficiently categorizing and prioritizing tasks for swift resolution.
• Create working orders (WOs) to initiate and manage the workflow for project tasks, ensuring seamless project execution.
• Ensure the timely creation and booking of projects, maintaining precise records for organizational efficiency.
• Pull Operation Support System (OSS) logs and the latest Radio Frequency Design Solution (RFDS) to inform project decisions and updates.
• Conduct thorough checks for needed materials, ensuring the availability of necessary resources for seamless project execution.
• Request AT&T seed stock from the warehouse to support project requirements.
• Provide Tier 1 support for the crews, offering assistance and guidance as needed to ensure project success.
• Submit project closeout documentation in MDAT (Project Management Tool) to ensure the proper completion of projects.
• Request purchase orders (POs) from Project Control to facilitate the procurement process.
• Ensure timely client invoicing, adhering to billing schedules and maintaining accurate financial records.
• Track progress on-site, monitoring key indicators to assess project advancement and identify areas for improvement.
• Submit invoices in ACAS (Accounting and Contract Administration System) for accurate financial record‑keeping.
• Provide milestone updates to keep stakeholders informed of project achievements and progress.
• Collaborate closely with the Project Manager, assisting with daily activities to contribute to the overall efficiency of project management.
• Handle phone calls effectively, demonstrating the ability to work in a call center-centric environment as needed for project communication and coordination.

Qualifications

About You

• You have a track record of completing work with a high level of quality.
• You have a knack for figuring out hard problems and enjoy a hands‑on approach to your work.
• You enjoy getting your hands dirty with your team.
• You have project management skills and the ability to resolve complex problems and issues.
• You have strong Microsoft Word and Excel experience.
• You have a construction background.
• You have strong customer service skills.
• You have purchasing experience.
• You have Norad and Oracle experience, a huge plus.
• Possess Telecom experience.
• You’re skilled in organizing resources, establishing priorities, and working effectively at all levels in a collaborative team environment.

Key Requirements

• Telecom experience (required – especially for tower-related work)
• Project tracking/management experience.
• Strong communication skills (8+/10; must confidently communicate with U.S.-based vendors).
• Advanced proficiency in Microsoft Office Suite (especially Excel – 7/10 or higher).

About MicroSourcing

With over 9,000 professionals across 13 delivery centers, MicroSourcing is the pioneer and largest offshore provider of managed services in the Philippines.

Our commitment to 100% YOU

MicroSourcing firmly believes that our company's strength lies in our people's diversity and talent. We are proud to foster an inclusive culture that embraces individuals of all races, genders, ethnicities, abilities, and backgrounds. We provide space for everyone, embracing different perspectives, and making room for opportunities for each individual to thrive.

At MicroSourcing, equality is not merely a slogan – it's our commitment. Our way of life. Here, we don't just accept your unique authentic self - we celebrate it, valuing every individual's contribution to our collective success and growth. Join us in celebrating YOU and your 100%!

For more information, visit https://www.microsourcing.com/

• Terms & conditions apply