Home Health Scheduling Coordinator (Remote | US Client)

AdminEdge; Metro Manila; Remote; PHP 604,000 - 691,000; Full time

Benefits offered by this job

Paid time off

Job summary

AdminEdge is seeking an experienced Home Health Scheduling Coordinator to manage scheduling for Medicare Advantage patients from a remote setting aligned to EST hours. You will coordinate clinicians, patient schedules, and authorizations to ensure timely visits and adherence to Plans of Care.

The role emphasizes proactive scheduling, attention to payer requirements, and seamless collaboration with intake, authorization, and clinical teams in a fast-paced home health environment.

Qualifications

• Minimum 3+ years with a U.S.-based home health agency.
• Direct scheduling experience for Medicare Advantage or managed care.
• Strong understanding of authorizations and visit frequencies.
• Experience coordinating nursing and therapy schedules in a fast-paced setting.

Responsibilities

• Coordinate and maintain schedules for skilled home health patients and clinicians.
• Schedule visits per Plans of Care, orders, and authorized services.
• Match visits with authorized disciplines, quantities, and periods.
• Track authorizations vs. scheduled visits to prevent gaps.
• Communicate schedule changes to clinicians and teams promptly.
• Maintain scheduling data accurately in the EMR system.

Skills

U.S.-based scheduling

Medicare Advantage experience

Authorization knowledge

Plan of Care understanding

Multidisciplinary scheduling

EMR systems familiarity

Remote work adaptability

English communication

Education

Tools

Kinnser/WellSky

Job description

Position: Home Health Scheduling Coordinator

Job Type:Full-time (40 hours/week)

Location:Philippines (Remote, EST hours)

Salary:$7.00 - $8.00 per hour

*****IMPORTANT*****

Overview

We are seeking an experienced Managed Care / Medicare Advantage Home Health Scheduling Coordinator to support the scheduling and coordination of skilled home health visits.

This position is focused primarily on patients receiving services through Medicare Advantage and managed care plans and requires previous experience working within a U.S.-based home health agency. The ideal candidate understands that scheduling these patients requires close attention not only to visit frequencies and Plans of Care, but also to payer authorizations and approved services.

The successful candidate will be highly organized, proactive, and comfortable coordinating clinicians, patient schedules, authorized visits, and changing care needs within a fast-paced home health environment.

Key Responsibilities

Home Health Scheduling

• Coordinate and maintain schedules for skilled home health patients and field clinicians.

• Schedule visits according to Plans of Care, physician orders, authorized services, and agency requirements.

• Coordinate visits across disciplines, including skilled nursing, physical therapy, occupational therapy, speech therapy, medical social work, and home health aide services as applicable.

• Monitor upcoming schedules and proactively identify gaps, missed visits, or coverage concerns.

• Adjust schedules for cancellations, clinician availability, patient changes, and other day-to-day needs.

• Communicate schedule changes promptly to clinicians and appropriate internal team members.

• Help ensure continuity of care while balancing patient needs, clinician availability, geography, and workload.

• Maintain accurate and up-to-date scheduling information within the agency’s EMR.

Managed Care & Medicare Advantage Authorization Coordination

• Understand and follow authorization requirements associated with Medicare Advantage and managed care patients.

• Review available authorization information before scheduling services.

• Ensure scheduled visits align with authorized disciplines, visit quantities, and approved service periods.

• Track authorized versus scheduled visits and identify potential discrepancies before they impact patient care or reimbursement.

• Monitor authorization limitations and communicate concerns to the appropriate internal team member.

• Coordinate with authorization, intake, clinical, and administrative staff when additional or updated authorization information is required.

• Avoid scheduling services outside of approved authorization parameters unless directed by the appropriate clinical or administrative leader.

• Maintain clear documentation of authorization‑related scheduling information.

Plan of Care & Visit Frequency Coordination

• Review Plans of Care, physician orders, and approved visit frequencies when developing patient schedules.

• Ensure visits are scheduled according to ordered and authorized frequencies.

• Monitor changes to visit frequency and update schedules accordingly.

• Identify discrepancies between ordered, authorized, and scheduled services and elevate them appropriately.

• Coordinate with QA and clinical teams when documentation or order changes affect scheduling.

• Help reduce missed, unauthorized, or out-of-frequency visits through proactive schedule management.

Clinician & Team Coordination

• Maintain regular communication with field clinicians regarding schedules, availability, and patient needs.

• Assist with visit reassignment and coverage when clinicians are unavailable.

• Work collaboratively with intake, authorizations, clinical leadership, QA, and other operational staff.

• Respond quickly to same‑day schedule changes and time‑sensitive issues.

• Document scheduling activities and communications according to agency procedures.

• Escalate unresolved scheduling, authorization, or coverage concerns appropriately.

Preferred Skills & Qualifications

• Minimum 3+ years of experience working with a U.S.-based home health agency.

• Direct home health scheduling experience required.

• Experience scheduling patients covered by Medicare Advantage and/or managed care plans strongly preferred.

• Working knowledge of home health authorization processes and payer requirements.

• Ability to understand and track authorized visits, disciplines, and service periods.

• Strong understanding of home health visit frequencies, Plans of Care, and multidisciplinary scheduling.

• Experience coordinating skilled nursing and therapy schedules.

• Experience with home health EMR systems; Kinnser/WellSky experience strongly preferred.

• Strong organizational and time‑management skills.

• Excellent written and verbal English communication skills.

• Strong problem‑solving skills and ability to manage changing priorities.

• Ability to work independently in a fast‑paced remote environment.

• High attention to detail and ability to manage multiple patients, clinicians, and authorization requirements simultaneously.

Nice‑to‑Have (Bonus Skills)

• Previous scheduling experience with a Florida home health agency.

• Advanced Kinnser/WellSky experience.

• Experience working directly with managed care or Medicare Advantage authorization teams.

• Familiarity with intake, utilization management, QA, or order‑management workflows.

• Experience identifying authorization or visit‑frequency discrepancies before services are rendered.

• Previous experience working remotely with a U.S.-based home health agency.

What we offer:

• Fixed U.S. working schedule

• Fully remote role — work from anywhere

• Direct collaboration with U.S. small businesses and entrepreneurs

• Paid time off — 10 PTO days per year, plus 6 U.S. holidays off