Holiday E‑commerce Customer Care Pro

Resolv Global; Pangasinan; On-site; PHP 165,000 - 248,000; Part time

Job summary

Resolv Global is seeking friendly, reliable Seasonal Customer Service Representatives to support customers during the upcoming holiday season. The role involves helping customers via phone, email, and chat, processing orders, answering product questions, and updating order status with high accuracy.

Experience in e-commerce, retail, apparel, fashion, or consumer products is a strong plus. You will handle inquiries across multiple systems, document interactions, and escalate issues as needed.

Qualifications

• Experience in e-commerce, retail, apparel, fashion, or consumer products is a strong plus.

Responsibilities

• Help customers via phone, email, and chat.
• Process orders.
• Answer product questions.
• Update order status with high accuracy.

Job description

Resolv Global is seeking friendly, reliable Seasonal Customer Service Representatives to support customers during the upcoming holiday season. The role involves helping customers via phone, email, and chat, processing orders, answering product questions, and updating order status with high accuracy.

Experience in e-commerce, retail, apparel, fashion, or consumer products is a strong plus. You will handle inquiries across multiple systems, document interactions, and escalate issues as needed.