HIRING NOW: Earn Up to ₱26K + Fixed Weekends OFF! | TTEC Pasay | Dayshift Retail

TTEC; Pasay; On-site; PHP 223,000 - 312,000; Full time

Job summary

TTEC in Pasay is hiring a Sales Customer Service Representative to service existing customers and upsell products. You will learn product knowledge and apply it to close opportunities, delivering value with every call.

Experience in BPO customer service is preferred, and a dayshift schedule supports work-life balance. This on-site role at Five Ecom Center, Pasay City, offers growth in a fast-paced, customer-centric environment.

Qualifications

• 6 months+ of customer service experience in the BPO industry.
• Residence in Metro Manila or Cavite area.
• Able to learn product knowledge and upsell to customers.

Responsibilities

• Handle calls from existing customers and upsell products.
• Close sales opportunities and address objections during interactions.
• Educate customers on product features and benefits and offer suitable add-ons.

Skills

Customer service

Negotiation

Education

Senior high school diploma or college

Job description

Your potential has a place here with TTEC’s award-winning employment experience. As a Sales Customer Service Representative working onsite in Pasay, you’ll be a part of bringing humanity to business. #experienceTTEC

Our employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work® certification in Philippines says it all!

We're making it easy for you to connect with our recruiters and get hired faster. Stop by TTEC Pasay, Monday to Friday from 9am to 3pm at Ground Floor, Five Ecom Center, Palm Coast Dr., MOA Complex, Pasay City

What You’ll Do

Are you results-focused and love to help others? Do you have a passion for maximizing sales opportunities? In this role, you’ll work effectively to service and upsell client products to existing customers. Focused on educating the customer on their current product(s), you’ll also identify and capitalize on all other sale opportunities for products that may pair well with their current products and future needs.

During a Typical Day, You’ll

• Bring your passion and experience in negotiation to close a sale, handle objections and rebuttals during role plays and customer interactions
• Effectively handling calls from existing customers while identifying and handling all sales opportunities start to close

What You Bring to the Role

• 6 months or more of customer service experience in the BPO industry
• Completed senior high school or 2nd year in college
• Recognize, apply and explain your product or service knowledge
• Computer experience
• A residence within Metro Manila or Cavite area

What You Can Expect

• Dayshift work schedule
• Supportive of your career and professional development
• An inclusive culture and community minded organization where giving back is encouraged
• A global team of curious lifelong learners guided by our company values
• And we have a healthy benefits package based on your position that could include PTO, tuition reimbursement, health and wellness incentives

Visit https://mybenefits.ttec.com/ for more information.