Work Dayshift, Enjoy Fixed Weekends Off & Earn Up to ₱26K! | TTEC Pasay | Retail

TTEC; Pasay; On-site; PHP 180,000 - 240,000; Full time

Job summary

TTEC is hiring a Sales Customer Service Representative to join the Pasay onsite team in the Philippines. You will focus on servicing and upselling existing customers, educating them on current products, and capitalizing on related sale opportunities.

The role emphasizes negotiation, handling objections, and closing sales while providing a positive customer experience within a BPO environment. A dayshift schedule and an inclusive culture are highlighted features of the position.

Qualifications

• 6 months or more of customer service experience in the BPO industry.
• Completed senior high school or 2nd year in college.
• Recognize, apply and explain your product or service knowledge.
• Computer experience.

Responsibilities

• Service and upsell client products to existing customers.
• Educate the customer on their current product(s).
• Identify and capitalize on all other sale opportunities for products that may pair well with their current products.
• Close sales by negotiating and handling objections during customer interactions.

Skills

Customer service

Product knowledge

Computer skills

Education

Senior high school or 2nd year college

Job description

Your potential has a place here with TTEC’s award-winning employment experience. As a Sales Customer Service Representative working onsite in Pasay, you’ll be a part of bringing humanity to business. #experienceTTEC

Our employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work® certification in Philippines says it all!

What You’ll Do

Are you results-focused and love to help others? Do you have a passion for maximizing sales opportunities? In this role, you’ll work effectively to service and upsell client products to existing customers. Focused on educating the customer on their current product(s), you’ll also identify and capitalize on all other sale opportunities for products that may pair well with their current products and future needs.

During a Typical Day, You’ll

• Bring your passion and experience in negotiation to close a sale, handle objections and rebuttals during role plays and customer interactions

• Effectively handling calls from existing customers while identifying and handling all sales opportunities start to close

What You Bring to the Role

• 6 months or more of customer service experience in the BPO industry

• Completed senior high school or 2nd year in college

• Recognize, apply and explain your product or service knowledge

• Computer experience

• A residence within Metro Manila or Cavite area

What You Can Expect

• Dayshift work schedule

• Supportive of your career and professional development

• An inclusive culture and community minded organization where giving back is encouraged

• A global team of curious lifelong learners guided by our company values

• And we have a healthy benefits package based on your position that could include PTO, tuition reimbursement, health and wellness incentives

Visit https://mybenefits.ttec.com/ for more information.