TTEC Pasay | AUS Retail with Fixed Weekends Off | Up to PHP 26,000 | Onsite

TTEC; Pasay; On-site; PHP 223,000 - 335,000; Full time

Benefits offered by this job

Health benefits

Tuition reimbursement

Career development

Job summary

TTEC is seeking a Sales Customer Service Representative to work onsite in Pasay. You will service and upsell to existing customers, educate them on products, and capitalize on cross-sell opportunities while demonstrating strong negotiation skills.

Ideal candidates have 6 months+ in BPO customer service, completed senior high school or are in 2nd year of college, and have computer experience. Residence in Metro Manila or Cavite is preferred.

Qualifications

• 6 months or more of customer service experience in the BPO industry.
• Completed senior high school or 2nd year in college.
• Recognize, apply and explain your product or service knowledge.
• Computer experience.

Responsibilities

• Service and upsell client products to existing customers.
• Educate customers on current products and identify cross-sell opportunities.
• Close sales by handling objections and negotiating effectively.

Skills

Customer service

Sales mindset

Negotiation

Product knowledge

Education

Senior High School graduate

2nd year college

Job description

Your potential has a place here with TTEC’s award-winning employment experience. As a Sales Customer Service Representative working onsite in Pasay, you’ll be a part of bringing humanity to business. #experienceTTEC

Our employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work® certification in Philippines says it all!

We're making it easy for you to connect with our recruiters and get hired faster. Stop by TTEC Pasay, Monday to Friday from 9am to 3pm at Ground Floor, Five Ecom Center, Palm Coast Dr., MOA Complex, Pasay City

What You’ll Do

Are you results-focused and love to help others? Do you have a passion for maximizing sales opportunities? In this role, you’ll work effectively to service and upsell client products to existing customers. Focused on educating the customer on their current product(s), you’ll also identify and capitalize on all other sale opportunities for products that may pair well with their current products and future needs.

During a Typical Day, You’ll

• Bring your passion and experience in negotiation to close a sale, handle objections and rebuttals during role plays and customer interactions
• Effectively handling calls from existing customers while identifying and handling all sales opportunities start to close

What You Bring to the Role

• 6 months or more of customer service experience in the BPO industry
• Completed senior high school or 2nd year in college
• Recognize, apply and explain your product or service knowledge
• Computer experience
• A residence within Metro Manila or Cavite area

What You Can Expect

• Dayshift work schedule
• Supportive of your career and professional development
• An inclusive culture and community minded organization where giving back is encouraged
• A global team of curious lifelong learners guided by our company values
• And we have a healthy benefits package based on your position that could include PTO, tuition reimbursement, health and wellness incentives

Visit https://mybenefits.ttec.com/ for more information.