TTEC Pasay Is Hiring! | ₱26K Package | Fixed Weekends Off | Dayshift Retail

TTEC; Pasay; On-site; PHP 268,000 - 402,000; Full time

Job summary

TTEC in Pasay is seeking a Sales Customer Service Representative to service existing customers and upsell products onsite. You will educate customers on current products and explore opportunities that pair with their needs while working in a results-driven, customer-focused environment.

The role emphasizes negotiating, handling objections, and converting opportunities into sales, with a supportive team culture and opportunities for growth.

Qualifications

• 6 months or more of customer service experience in the BPO industry.
• Completed senior high school or 2nd year in college.
• Recognize, apply and explain your product or service knowledge.
• Computer experience.
• A residence within Metro Manila or Cavite area.

Responsibilities

• Close a sale, handle objections and rebuttals during role plays and customer interactions.
• Handle calls from existing customers while identifying and handling all sales opportunities start to close.

Skills

Customer service

Product knowledge

Computer literacy

BPO experience

Education

Senior high school graduate

2nd year college

Job description

Your potential has a place here with TTEC’s award-winning employment experience. As a Sales Customer Service Representative working onsite in Pasay, you’ll be a part of bringing humanity to business. #experienceTTEC

Our employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work® certification in Philippines says it all!

What You’ll Do

Are you results-focused and love to help others? Do you have a passion for maximizing sales opportunities? In this role, you’ll work effectively to service and upsell client products to existing customers. Focused on educating the customer on their current product(s), you’ll also identify and capitalize on all other sale opportunities for products that may pair well with their current products and future needs.

During a Typical Day, You’ll

• Bring your passion and experience in negotiation to close a sale, handle objections and rebuttals during role plays and customer interactions

• Effectively handling calls from existing customers while identifying and handling all sales opportunities start to close

What You Bring to the Role

• 6 months or more of customer service experience in the BPO industry

• Completed senior high school or 2nd year in college

• Recognize, apply and explain your product or service knowledge

• Computer experience

• A residence within Metro Manila or Cavite area

What You Can Expect

• Dayshift work schedule

• Supportive of your career and professional development

• An inclusive culture and community minded organization where giving back is encouraged

• A global team of curious lifelong learners guided by our company values

• And we have a healthy benefits package based on your position that could include PTO, tuition reimbursement, health and wellness incentives

Visit https://mybenefits.ttec.com/ for more information.