Get Hired at TTEC Pasay! | Up to ₱26K | Fixed Weekends Off | AUS Retail | Onsite

TTEC; Pasay; On-site; PHP 246,000 - 335,000; Full time

Job summary

TTEC in Pasay is hiring a Sales Customer Service Representative to service and upsell client products to existing customers, educating them on current offerings and future needs.

This onsite position requires at least 6 months of BPO customer service experience, basic education, and strong product knowledge with solid computer skills, in the Metro Manila area.

Qualifications

• 6+ months of customer service experience in the BPO industry.
• High school completion or 2nd year in college.
• Strong product/service knowledge and quick learning.
• Proficient computer skills.

Responsibilities

• Service customers and upsell client products.
• Educate customers on current products and suggest related items.
• Close sales and handle objections during calls.
• Identify and capitalize on additional sales opportunities.

Skills

Customer service

Sales

Negotiation

Product knowledge

Computer literacy

Education

High school diploma or 2nd year in college

Job description

Your potential has a place here with TTEC’s award-winning employment experience. As a Sales Customer Service Representative working onsite in Pasay, you’ll be a part of bringing humanity to business. #experienceTTEC

Our employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work® certification in Philippines says it all!

What You’ll Do

Are you results-focused and love to help others? Do you have a passion for maximizing sales opportunities? In this role, you’ll work effectively to service and upsell client products to existing customers. Focused on educating the customer on their current product(s), you’ll also identify and capitalize on all other sale opportunities for products that may pair well with their current products and future needs.

During a Typical Day, You’ll

• Bring your passion and experience in negotiation to close a sale, handle objections and rebuttals during role plays and customer interactions

• Effectively handling calls from existing customers while identifying and handling all sales opportunities start to close

What You Bring to the Role

• 6 months or more of customer service experience in the BPO industry

• Completed senior high school or 2nd year in college

• Recognize, apply and explain your product or service knowledge

• Computer experience

• A residence within Metro Manila or Cavite area

What You Can Expect

• Dayshift work schedule

• Supportive of your career and professional development

• An inclusive culture and community minded organization where giving back is encouraged

• A global team of curious lifelong learners guided by our company values

• And we have a healthy benefits package based on your position that could include PTO, tuition reimbursement, health and wellness incentives

Visit https://mybenefits.ttec.com/ for more information.