Healthcare Voice CSR - Night Shift (Onsite)

Likha Careers; Taguig; On-site; PHP 290,000 - 424,000; Full time

Benefits offered by this job

HMO

Job summary

A recruitment agency is seeking a Customer Service Representative for a healthcare voice account in Taguig, Philippines. As a representative, you will assist patients and healthcare providers with their inquiries and concerns while ensuring compliance with healthcare regulations. Candidates should have at least 6 months of BPO experience in a voice or blended environment. This full-time role offers an onsite setup and requires strong attention to detail. Apply now to join this dynamic team!

Qualifications

• Experience in customer service or healthcare-related roles.
• Minimum of 6 months international BPO experience (Voice/Blended).
• Ability to work independently and collaboratively.

Responsibilities

• Resolve customer issues and concerns promptly and effectively.
• Handle inbound calls from patients, healthcare providers, and insurance companies.
• Uphold patient confidentiality and compliance with healthcare regulations.

Skills

Customer service experience

Healthcare knowledge

Attention to detail

Job description

A recruitment agency is seeking a Customer Service Representative for a healthcare voice account in Taguig, Philippines. As a representative, you will assist patients and healthcare providers with their inquiries and concerns while ensuring compliance with healthcare regulations. Candidates should have at least 6 months of BPO experience in a voice or blended environment. This full-time role offers an onsite setup and requires strong attention to detail. Apply now to join this dynamic team!