Healthcare Virtual Assistant – Systems Integration & Administrative Operations (onsite)

Snapscale; Cebu City; On-site; PHP 357,000 - 580,000; Full time

Benefits offered by this job

HMO

Government-mandated benefits

13th month pay

Night differential pay

Transportation allowance

Perfect attendance bonus

Other employee incentives

Yearly salary increase

Free lunch everyday

Opportunities for career growth and_de

Job summary

Snapscale is seeking a highly technical Healthcare Virtual Assistant (HVA) to support a US-based Direct Primary Care and Women's Health practice. You will lead an EHR systems migration, configure prescribing and lab portals, and support back-office CRM operations.

The role requires strong healthcare tech know-how, familiarity with EMR/EHR platforms, and strict adherence to administrative vs. clinical boundaries, with clear English communication and proactive problem-solving.

Qualifications

• Experience with US healthcare administration and digital workflows.
• Familiarity with EMR/EHR platforms (Hint Clinical, Charm EHR, Health Gorilla, Dose Spot, Fullscript, Spruce).
• Advanced Google Workspace and CRM proficiency.
• Strong analytical and data reconciliation skills.
• Solid understanding of HIPAA compliance.
• Excellent written and verbal English communication.

Responsibilities

• Coordinate and finalize EHR migration (Charm EHR to Hint Clinical) and update fax destinations across labs, imaging, and pharmacy portals.
• Configure lab Quick Picks and preferred supplement catalogs in Hint Clinical and Fullscript.
• Populate and verify patient insurance details in Health Gorilla, Labcorp, and Quest portals.
• Assist with Dose Spot prescribing favorites setup and flag allergy discrepancies for physician review.
• Prepare provider schedules, daily patient agendas, and manage secure patient messaging workflows in Spruce.
• Maintain system checklists, exception logs, and audit trails.

Skills

US healthcare administration

EMR/EHR platforms familiarity

Google Workspace proficiency

CRM platforms proficiency

Analytical / data reconciliation

HIPAA compliance understanding

English communication skills

Tools

Hint Clinical

Charm EHR

Health Gorilla

Dose Spot

Fullscript

Spruce

Job description

About The Role

Snapscale is looking for a highly technical Healthcare Virtual Assistant (HVA) to support a boutique US-based Direct Primary Care (DPC) and Women's Health practice. This role focuses on executing an EHR systems migration, configuring prescribing and lab portals, and supporting back-office CRM operations.

The ideal candidate has exceptional technical acumen, experience navigating complex healthcare technology stacks (Hint Clinical, Health Gorilla, Dose Spot), and strict adherence to administrative vs. clinical delegation boundaries.

Responsibilities May Include

• Coordinate and finalize the EHR migration (Charm EHR to Hint Clinical), including fax destination updates across lab, imaging, and pharmacy portals
• Configure lab Quick Picks and preferred supplement catalog structures in Hint Clinical and Fullscript
• Populate and verify required patient insurance details in Health Gorilla, Labcorp, and Quest portals for outbound orders
• Assist with Dose Spot prescribing favorites setup and flag clinical allergy discrepancies for physician review
• Prepare provider schedules, daily patient agendas, and manage secure patient messaging workflows in Spruce
• Maintain accurate system checklists, exception tracking logs, and audit trails

Perks

• Health Maintenance Organization (HMO)
• Government-mandated benefits
• 13th month pay
• Night differential pay
• Transportation allowance
• Perfect attendance bonus
• Other employee incentives
• Yearly salary increase
• Free lunch everyday
• Opportunities for career growth and development
• Fun and supportive working environment

Requirements

• Strong background in US healthcare administration, medical records, and digital workflows
• Prior experience or familiarity with EMR/EHR platforms (Hint Clinical, Charm EHR, Health Gorilla, Dose Spot, Fullscript, or Spruce is a strong plus)
• Advanced proficiency with Google Workspace (Gmail, Google Calendar, Google Sheets) and CRM platforms
• Excellent analytical, data-reconciliation, and problem-solving skills
• Clear understanding of HIPAA compliance and strict clinical vs. administrative role boundaries
• Strong written and verbal English communication skills