Healthcare Virtual Assistant: EHR Migration & Admin Support

Snapscale

Cebu City

On-site

PHP 357,000 - 580,000

Full time

45 hours ago

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Benefits offered by this job

HMO

Government-mandated benefits

13th month pay

Night differential pay

Transportation allowance

Perfect attendance bonus

Other employee incentives

Yearly salary increase

Free lunch everyday

Opportunities for career growth and_de

Job summary

Snapscale is seeking a highly technical Healthcare Virtual Assistant (HVA) to support a US-based Direct Primary Care and Women's Health practice. You will lead an EHR systems migration, configure prescribing and lab portals, and support back-office CRM operations.

The role requires strong healthcare tech know-how, familiarity with EMR/EHR platforms, and strict adherence to administrative vs. clinical boundaries, with clear English communication and proactive problem-solving.

Qualifications

Experience with US healthcare administration and digital workflows.
Familiarity with EMR/EHR platforms (Hint Clinical, Charm EHR, Health Gorilla, Dose Spot, Fullscript, Spruce).
Advanced Google Workspace and CRM proficiency.
Strong analytical and data reconciliation skills.
Solid understanding of HIPAA compliance.
Excellent written and verbal English communication.

Responsibilities

Coordinate and finalize EHR migration (Charm EHR to Hint Clinical) and update fax destinations across labs, imaging, and pharmacy portals.
Configure lab Quick Picks and preferred supplement catalogs in Hint Clinical and Fullscript.
Populate and verify patient insurance details in Health Gorilla, Labcorp, and Quest portals.
Assist with Dose Spot prescribing favorites setup and flag allergy discrepancies for physician review.
Prepare provider schedules, daily patient agendas, and manage secure patient messaging workflows in Spruce.
Maintain system checklists, exception logs, and audit trails.