Healthcare & Travel Inbound Support Specialist

Recruitify_HR; Pasay; On-site; PHP 279,000 - 390,600; Full time

Benefits offered by this job

Equity Incentive Plan

Performance Bonus

HMO

Annual Company Trip

Free Meals

Sleeping Quarters

Job summary

A human resources recruitment agency is looking for a Customer Service Representative in Pasay, Philippines. This role requires providing excellent service to healthcare patients and clients, resolving inquiries, and managing documentation effectively. Candidates should hold a diploma and have 1-3 years of relevant experience. Strong communication and problem-solving skills are essential, with the possibility of evening and weekend work. Benefits include an equity incentive plan, health insurance, and annual company trips.

Qualifications

• 1-3 years of experience in a customer service role.
• Ability to work in a fast-paced environment.

Responsibilities

• Provide excellent customer service to patients and clients.
• Manage and document customer interactions in the CRM system.
• Stay updated on healthcare policies and travel guidelines.

Skills

Strong communication skills

Interpersonal skills

Empathy

Problem-solving skills

Education

Diploma in a relevant field

Job description

A human resources recruitment agency is looking for a Customer Service Representative in Pasay, Philippines. This role requires providing excellent service to healthcare patients and clients, resolving inquiries, and managing documentation effectively. Candidates should hold a diploma and have 1-3 years of relevant experience. Strong communication and problem-solving skills are essential, with the possibility of evening and weekend work. Benefits include an equity incentive plan, health insurance, and annual company trips.