Patient Services Specialist – Healthcare Helpdesk

RSD Human Resource Management Consultancy; Taguig; On-site; PHP 223,200 - 334,800; Full time

Benefits offered by this job

Performance Bonus

Job Training

Government Mandated Benefits

Job summary

A human resource consultancy is seeking a dedicated individual for a customer service role in the healthcare sector located in Taguig, Philippines. The ideal candidate will assist patients with inquiries, resolve issues, and maintain patient records. Applicants should possess a bachelor's degree and exhibit strong communication skills along with an empathetic attitude. The role offers an opportunity to contribute positively to patient care in a dynamic environment.

Qualifications

• 0–2 years of experience in customer service or healthcare.
• Strong communication and interpersonal skills.
• Familiarity with medical terminology.

Responsibilities

• Assist patients with inquiries related to healthcare services.
• Resolve issues and complaints effectively.
• Document interactions and maintain accurate patient records.

Skills

Strong communication skills

Interpersonal skills

Familiarity with medical terminology

Empathetic attitude

Education

Bachelor's degree in a relevant field

Job description

A human resource consultancy is seeking a dedicated individual for a customer service role in the healthcare sector located in Taguig, Philippines. The ideal candidate will assist patients with inquiries, resolve issues, and maintain patient records. Applicants should possess a bachelor's degree and exhibit strong communication skills along with an empathetic attitude. The role offers an opportunity to contribute positively to patient care in a dynamic environment.