Patient Services Specialist – Healthcare Helpdesk

RSD Human Resource Management Consultancy; Taguig; Presencial; PHP 223.200 - 334.800; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Performance Bonus

Job Training

Government Mandated Benefits

Descripción de la vacante

A human resource consultancy is seeking a dedicated individual for a customer service role in the healthcare sector located in Taguig, Philippines. The ideal candidate will assist patients with inquiries, resolve issues, and maintain patient records. Applicants should possess a bachelor's degree and exhibit strong communication skills along with an empathetic attitude. The role offers an opportunity to contribute positively to patient care in a dynamic environment.

Formación

• 0–2 years of experience in customer service or healthcare.
• Strong communication and interpersonal skills.
• Familiarity with medical terminology.

Responsabilidades

• Assist patients with inquiries related to healthcare services.
• Resolve issues and complaints effectively.
• Document interactions and maintain accurate patient records.

Conocimientos

Strong communication skills

Interpersonal skills

Familiarity with medical terminology

Empathetic attitude

Educación

Bachelor's degree in a relevant field

Descripción del empleo

A human resource consultancy is seeking a dedicated individual for a customer service role in the healthcare sector located in Taguig, Philippines. The ideal candidate will assist patients with inquiries, resolve issues, and maintain patient records. Applicants should possess a bachelor's degree and exhibit strong communication skills along with an empathetic attitude. The role offers an opportunity to contribute positively to patient care in a dynamic environment.