Healthcare Transformation Director: AI, Automation & Strategy

TP Systems; Philippines; On-site; PHP 4,000,000 - 6,500,000; Full time

Job summary

TP Philippines is a global provider accelerating healthcare transformation through AI, automation, analytics, and digital solutions. The role leads strategic programs across North America and partners with senior leadership to shape roadmaps and business cases that improve patient journeys and operational outcomes.

The Director will drive cross-functional collaboration with architecture, engineering, product, and technology teams, ensuring compliant and scalable implementations that deliver

Qualifications

• 10+ years leading large-scale transformation programs.
• Experience in consulting, process excellence, technology, or operations.
• Background in healthcare or healthcare CX/BPO is preferred.
• Proven ability to deliver measurable value through AI, automation, and data analytics.
• Strong capability to develop business-cases and roadmaps.

Responsibilities

• Define and drive the Healthcare transformation strategy and roadmap.
• Identify opportunities in AI, automation, analytics, and digital self-service.
• Partner with architects, engineering, product, and tech teams to move concepts to pilots.
• Lead executive reviews and translate opportunities into clear business cases.
• Build reusable healthcare use cases and transformation frameworks.

Job description

TP Philippines is a global provider accelerating healthcare transformation through AI, automation, analytics, and digital solutions. The role leads strategic programs across North America and partners with senior leadership to shape roadmaps and business cases that improve patient journeys and operational outcomes.

The Director will drive cross-functional collaboration with architecture, engineering, product, and technology teams, ensuring compliant and scalable implementations that deliver