Customer Service Rep - Healthcare Account - Optum Cebu

Gratitude Philippines; Cebu City; Presencial; PHP 230 000 - 263 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

HMO and Complete Healthcare Benefits

Career Growth with Optum/UHG

Resumo da oferta

Optum Cebu hiring for a Customer Service Representative in the Specialty Pharmacy account. This onsite role in Cebu City offers a night-shift schedule with no fixed weekends off and a total package up to PHP 23,600.

Join UnitedHealth Group's healthcare leadership and contribute to patient satisfaction through quality healthcare support and pharmacy-related assistance in a fast-paced BPO environment. This role provides growth opportunities within a global healthcare leader.

Qualificações

• Bachelors grad - with or without BPO exp
• College level / undergrad with 6 months to 1 year BPO exp REQUIRED
• HS Grad with 2 years BPO exp REQUIRED
• Flexible with shifting (Night Shift), onsite Cebu

Responsabilidades

• Handle customer inquiries for Specialty Pharmacy account
• Provide excellent customer service and healthcare support
• Assist customers with pharmacy-related concerns
• Ensure high-quality service and patient satisfaction

Conhecimentos

Customer service

Healthcare knowledge

Night shift

Formação académica

Bachelor's degree

College level / undergrad

HS graduate

Descrição da oferta de emprego

Customer Service Rep - Healthcare Account - Optum Cebu City

Company: Optum (UnitedHealth Group) - Global Healthcare Leader

Location: Cebu City - Onsite

Account: Specialty Pharmacy (Healthcare)

Shift: Night Shift / Shifting - No Fixed Weekends Off

Salary: Up to PHP 20,000 + PHP 3,600 Allowances = Up to PHP 23,600 Package

Setup: Onsite - Full-Time

Tenure Cap: Max 36 months

Overview:

Optum Cebu hiring for Specialty Pharmacy! Be part of a healthcare account that makes a difference. Join UnitedHealth Group and build a meaningful career in healthcare BPO.

Responsibilities:

• Handle customer inquiries for Specialty Pharmacy account
• Provide excellent customer service and healthcare support
• Assist customers with pharmacy-related concerns
• Ensure high-quality service and patient satisfaction

Qualifications:

• Bachelors Grad - with or without BPO exp
• College level / undergrad with 6 months to 1 year BPO exp REQUIRED
• HS Grad with 2 years BPO exp REQUIRED
• Flexible with shifting (Most likely Night Shift)
• No fixed weekends off
• Willing to work Onsite in Cebu
• Max 36 months tenure

Salary Breakdown:

• 0-6 months: PHP 17K + 3.6K = 20.6K Package
• 7-12 months: PHP 18K + 3.6K = 21.6K Package
• 13-18 months: PHP 19K + 3.6K = 22.6K Package
• 19-36 months: PHP 20K + 3.6K = 23.6K Package

Benefits:

• Up to PHP 23,600 Total Package
• HMO and Complete Healthcare Benefits
• Career Growth with Optum / UHG