Healthcare Support Specialist – Customer Care (Onsite)

Level Up Business Process Outsourcing Services OPC; Laguna; On-site; PHP 200,880 - 290,160; Full time

Benefits offered by this job

Commission

Job summary

Level Up Business Process Outsourcing Services OPC in the Philippines seeks a Customer Service Representative for Cigna Healthcare. You will assist members with benefits, claims, eligibility, and account inquiries in a professional, confidential manner.

The role requires a high school graduate, at least 6 months BPO experience, strong communication and customer service skills; healthcare experience is a plus.

Qualifications

• High School graduate or Senior High School graduate.
• 6 months of BPO experience required.
• Healthcare experience is an advantage.

Responsibilities

• Provide healthcare customer support for benefits, claims, eligibility, and account inquiries.
• Maintain professionalism and confidentiality.

Skills

Customer service

Communication skills

Education

High School Diploma or Senior High School Diploma

Job description

Level Up Business Process Outsourcing Services OPC in the Philippines seeks a Customer Service Representative for Cigna Healthcare. You will assist members with benefits, claims, eligibility, and account inquiries in a professional, confidential manner.

The role requires a high school graduate, at least 6 months BPO experience, strong communication and customer service skills; healthcare experience is a plus.