Customer Service Rep — Health Insurance Included

Career Professionals, Inc.; Pampanga; On-site; PHP 201,000 - 290,000; Full time

Benefits offered by this job

Incentives

Health Insurance

Job summary

Career Professionals, Inc. in the Philippines is seeking a responsive customer service representative to handle inbound calls and email inquiries.

You will deliver courteous support, actively listen to understand issues, and protect sensitive information with discretion. The role emphasizes resolving problems on the first contact and clear communication with customers, while maintaining confidentiality and following security protocols.

Qualifications

• No experience required; fresh graduates are welcome to apply.
• High School or College graduate.
• Excellent communication skills and MS Office proficiency.

Responsibilities

• Handle and carefully respond to all customer inquiries via inbound calls and email
• Provide excellent customer service through active listening
• Work with confidential customer information in a secure manner
• Aim to resolve issues on the first call by being proactive
• Communicate with customers clearly and appropriately

Skills

Excellent Communication Skills

MS Office Proficiency

Education

High School Graduate

College Graduate

Job description

Career Professionals, Inc. in the Philippines is seeking a responsive customer service representative to handle inbound calls and email inquiries.

You will deliver courteous support, actively listen to understand issues, and protect sensitive information with discretion. The role emphasizes resolving problems on the first contact and clear communication with customers, while maintaining confidentiality and following security protocols.