Healthcare Support Agent – Onsite, Growth & Bonuses

Cald Well; Metro Manila; Presencial; PHP 246.000 - 424.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive Salary Package

HMO Coverage starting Day 1

Monthly Allowances & Performance Bonus

Opportunities for Career Advancement

13th Month Pay and Regular Salary Incs

Paid Training and Paid Time Off

Fun Company Events and Team Celebratio

Descripción de la vacante

Cald Well is hiring for an on-site customer support role in Metro Manila. We welcome fresh grads and college undergrads, with or without prior BPO experience. Join a team focused on growth, stability, and career advancement, with full-time shifts and weekends off.

Provide top-tier support across voice and non-voice channels, maintain records, and stay updated on products and policies. This role emphasizes collaboration and continuous improvement within a dynamic team.

Formación

• High school graduate or higher (college undergrads welcome).
• BPO experience is a plus but not required.
• Willing to work onsite.
• Willing to attend on-site interviews.
• Fresh grads welcome and eager to build a career.

Responsabilidades

• Provide top-tier support by resolving customer concerns and inquiries via voice and non-voice account.
• Maintain accurate and updated records in our internal system.
• Ensure customer satisfaction by resolving issues professionally and efficiently.
• Stay informed on company products, policies, and processes.
• Collaborate with the team for continuous improvement and success.

Educación

High School diploma or higher

Descripción del empleo

Cald Well is hiring for an on-site customer support role in Metro Manila. We welcome fresh grads and college undergrads, with or without prior BPO experience. Join a team focused on growth, stability, and career advancement, with full-time shifts and weekends off.

Provide top-tier support across voice and non-voice channels, maintain records, and stay updated on products and policies. This role emphasizes collaboration and continuous improvement within a dynamic team.