Healthcare Specialist

Inkorp Human Resource Services; Muntinlupa; Hybrid; PHP 279,000 - 390,600; Full time

Benefits offered by this job

Performance Bonus

Annual Appraisal

Quarterly Gifts

13th Month Pay

Paid Holidays

Health Maintenance Organization (HMO)

Job summary

A staffing agency in Muntinlupa seeks a full-time healthcare professional to manage patient interactions, verify insurance details, and schedule appointments. The ideal candidate will have relevant experience in customer service and a strong understanding of medical administration. This hybrid position comes with benefits like performance bonuses and health coverage.

Qualifications

• 1-3 years of experience required.
• Relevant experience in Medical Receptionist/BPO.
• Knowledge of US-based insurance processes preferred.

Responsibilities

• Greeting patients virtually and ensuring their comfort.
• Reviewing patient Electronic Medical Records for insurance verification.
• Scheduling future appointments according to treatment plans.
• Communicating with insurance providers for eligibility checks.

Skills

Customer Service

Communication skills

Team collaboration

Medical Terminology

Education

Diploma

Tools

WebPT

Job description

Hybrid - Muntinlupa 1-3 Yrs Exp Diploma Full-time

Job Description

Employee Recognition and Rewards

Performance Bonus, Annual Appraisal, Quarterly Gifts

Government Mandated Benefits

13th Month Pay, Paid Holidays

Insurance Health & Wellness

HMO

Responsibilities

• Greeting patients with a smile virtually (on camera)
• Reviewing patient Electronic Medical Records to verify their insurance and collect co-pay/co-ins/deductible payments before services are rendered
• Communicating with insurance providers to assess patient eligibility
• Verify patient insurance coverage
• Entering notes & prescriptions into the patient’s records
• Scheduling future patient appointments according to their treatment plan
• Staying updated with routine office duties & admin tasks throughout the workday
• Relevant experience in Customer Service, Pre-Authorization, Medical Receptionist in a BPO setting
• Working knowledge about US-based insurance pre-authorization, eligibility & benefits verification, health and eligibility claims.
• Passionate to help patients, with a strong and collaborative team player attitude
• Excellent communication skills with the ability to work with an on/off shore team
• Experience with WebPT is a plus but not required
• Licensure or experience with Physical Therapy, Sports Rehab, Hospital Administration, etc., is a plus but not required
• Candidate must be able to start ASAP

Medical Terminology

Working Location

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