Hiring CSR - Pharma / Physical Therapy / Medical Tech / Rad Tech / Dietician / Psych

Sagility Philippines B.V. Branch Office; Mandaluyong; Vor Ort; PHP 223.200 - 334.800; Vollzeit

Benefits dieser Stelle

Health Maintenance Organization (HMO) benefits

Zusammenfassung

A healthcare organization in Mandaluyong is seeking individuals for an on-site role involving Direct Patient Care. Candidates should have a Bachelor's degree in relevant fields and at least 1 year of experience in healthcare settings. Key responsibilities include managing calls, securing patient information, and documenting care plans. A strong proficiency in Microsoft applications is essential.

Qualifikationen

• Minimum of 1-year experience in Direct Patient Care.
• Experience working with managed care organizations preferred.
• Familiarity with BPO healthcare processes.

Aufgaben

• Opens the Call and closes it.
• Protects and secures member’s Protected Health Information.
• Creates an Identified Care Plan based on needs.
• Completes health teaching.
• Documents in the client system.

Kenntnisse

Intermediate to advanced proficiency in Microsoft Word

Intermediate to advanced proficiency in Excel

Intermediate to advanced proficiency in Outlook

Ability to use electronic medical records (EMRs)

Ausbildung

Bachelor’s degree in allied sciences, Social Sciences, Social Work, Human Services, or a related field

Jobbeschreibung

Overview

Sagility Philippines B.V. Branch Office

On-site - Mandaluyong | 1-3 Yrs Exp | Bachelor | Full-time

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Job Description

Insurance Health & Wellness

HMO

• Opens the Call
• Protects and secures member’s Protected Health Information (PHI).
• Reviews HRA and completes Mode of Care
• Based on identified needs, creates an ICP (Identified Care Plan).
• Identify AOF (Area of Focus) and come up with active interventions based on AOF.
• Completes health teaching.
• Documents in the client system.
• Closes the call

Education : Bachelor’s degree in allied sciences, Social Sciences, Social Work, Human Services, or a related field.

Experience :

• Minimum of 1-year experience in Direct Patient Care, such as in Long-Term Care, Home and Community-Based Services, Hospital/Facility Settings, Or Case Management.
• Experience working with managed care organizations, including Medicare and/or Medicaid recipients, preferred.
• Familiarity with BPO healthcare (member) processes, ideally in a Philippine setting.
• Note: Candidates with only BPO healthcare experience- handling member calls for a year or more in direct patient care will also be considered.

Technical Skills :

• Intermediate to advanced proficiency in Microsoft Word, Excel, and Outlook.
• Ability to use various electronic information applications and software programs, including electronic medical records (EMRs).

Recruiter Sagility Philippines B.V. Branch Office

Working Location

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