Healthcare Representative

MedHealth Connect Outsourcing Inc.; Quezon City; On-site; PHP 279,000 - 391,000; Full time

Job summary

MedHealth Connect Outsourcing Inc. is seeking a detail-oriented Back-Office Support professional to join our Eastwood, Libis onsite team. You will handle data entry, validation, and records management with accuracy.

The role emphasizes MS Office proficiency, CRM/ticketing system familiarity, and strong communication as you support multiple departments and ensure policy alignment. You will meet daily productivity and quality targets, identify process gaps, and contribute to reports and

Qualifications

• Bachelor's degree in Business Administration, Information Technology, or any related field (preferred).
• 1-2 years of experience in a back-office, administrative, or BPO support role.
• Strong knowledge of MS Office tools (Excel, Word, Outlook).
• Experience working with CRM tools, ticketing systems, or BPO platforms is a plus.
• Excellent data accuracy, attention to detail, and organizational skills.
• Ability to work with minimal supervision and handle repetitive tasks efficiently.
• Strong written and verbal communication skills.
• Ability to adapt to a fast-paced, process-driven environment.
• Must be willing for work in Eastwood, Libis and Onsite set-up
• Willing to start ASAP

Responsibilities

• Perform data entry, data validation, and data management tasks with high accuracy.
• Process and maintain customer records, forms, and documentation in line with company policies.
• Support internal departments by providing administrative and operational assistance.
• Review and verify information to ensure completeness and compliance with standards.
• Prepare reports, summaries, and spreadsheets as needed by management.
• Coordinate with front-office teams to ensure timely resolution of customer or process-related cases.
• Monitor and update internal systems, databases, and trackers.
• Maintain confidentiality and data security at all times.
• Meet daily/weekly productivity and quality performance metrics.
• Identify process gaps and provide suggestions for improvement.

Skills

Data entry

Data validation

Attention to detail

Organizational skills

Communication skills

Education

Bachelor's degree in Business Administration/Information Technology/related field

Tools

MS Office

CRM tools

Ticketing systems

BPO platforms

Job description

Key Responsibilities:

• Perform data entry, data validation, and data managementtasks with high accuracy.

• Process and maintain customer records, forms, and documentationin line with company policies.

• Support internal departments by providing administrative and operational assistance.

• Reviewand verify information to ensure completeness and compliancewith standards.

• Prepare reports, summaries, and spreadsheetsas needed by management.

• Coordinate with front-office teams to ensure timely resolutionof customer or process-related cases.

• Monitor and update internal systems, databases, and trackers.

• Maintain confidentiality and data securityat all times.

• Meet daily/weekly productivity and quality performance metrics.

• Identify process gaps and provide suggestions for improvement.

Qualifications

• Bachelor's degree in Business Administration, Information Technology, or any related field (preferred).

• 1-2 years of experiencein a back-office, administrative, or BPO support role.

• Strong knowledge of MS Office tools(Excel, Word, Outlook).

• Experience workingwith CRM tools, ticketing systems, or BPO platformsis a plus.

• Excellent data accuracy, attention to detail, and organizational skills.

• Ability to work with minimal supervision and handle repetitive tasks efficiently.

• Strong written and verbal communicationskills.

• Ability to adapt to a fast-paced, process-driven environment.

• Must be willing for work in Eastwood, Libis and Onsite set-up

• Willing to start ASAP