Healthcare Intake Specialist — Hybrid, Night Shift

MicroSourcing International; Quezon City; Hybride; PHP 360 000 - 480 000; Plein temps

Avantages offerts par ce poste

Healthcare coverage

Paid time off

Bonuses

Life insurance

Résumé du poste

MicroSourcing is seeking a Patient Intake Coordinator to support healthcare operations by managing patient intake, gathering essential information, verifying details, and coordinating appointments and service requests. The role requires handling sensitive data with discretion in a hybrid, night-shift setting.

Responsibilities include coordinating referrals, reviewing records, following up with patients and providers, and ensuring data accuracy in healthcare systems.

Qualifications

• 5+ years of healthcare administration, patient intake, or related role.
• Strong verbal and written English communication skills.
• Good organizational skills and attention to detail.
• Comfortable handling phone calls and administrative tasks in a fast-paced environment.
• Proficiency in using computers and Microsoft Office applications.
• Ability to handle confidential patient information with professionalism and discretion.

Responsabilités

• Handle inbound and outbound calls, emails, and patient inquiries.
• Collect and verify patient information, demographics, insurance details, and medical documentation.
• Coordinate patient intake, referrals, appointments, and service requests.
• Review patient records and intake forms for completeness and accuracy.
• Communicate with healthcare providers, patients, and internal departments to obtain missing information and resolve concerns.
• Update patient information and maintain accurate records in healthcare systems.
• Follow HIPAA-related guidelines and procedures.
• Conduct timely follow-ups to ensure patients receive appropriate assistance.

Connaissances

Healthcare admin

English comms

Organizational skills

Phone handling

MS Office

Data confidentiality

Outils

Microsoft Office

Description du poste

MicroSourcing is seeking a Patient Intake Coordinator to support healthcare operations by managing patient intake, gathering essential information, verifying details, and coordinating appointments and service requests. The role requires handling sensitive data with discretion in a hybrid, night-shift setting.

Responsibilities include coordinating referrals, reviewing records, following up with patients and providers, and ensuring data accuracy in healthcare systems.