Healthcare Insurance Agent – Onsite Night Shift

Wipro Ltd.; Philippines; On-site; PHP 268,000 - 446,000; Full time

Job summary

Wipro Ltd. in Quezon City is seeking Healthcare Insurance Representatives to handle inbound calls, assist with benefits, eligibility, and claims status, and provide accurate information. Fresh graduates are welcome, with a night-shift schedule and onsite work.

Join a patient-focused healthcare BPO team where professionalism, empathy, and meticulous documentation are essential to deliver quality service and support to customers.

Qualifications

• 4 years college graduate (no experience required) or completed 2 years in college with grades or TOR.
• Must have copy of grades or TOR and willingness to work night shifts.
• Basic computer navigation and strong English communication required.

Responsibilities

• Handle inbound calls related to healthcare insurance inquiries
• Assist customers with benefits, eligibility, and claims status
• Provide accurate information and resolution to customer concerns
• Maintain professionalism and empathy in interactions
• Document customer interactions in the system

Skills

Strong English communication skills

Basic computer navigation skills

Customer service-oriented

Detail-oriented

Willing to work night shift

Can work onsite daily

Education

4 years college graduate (no experience required)

Completed at least 2 years in college (must have copy of grades or TOR)

Job description

Wipro Ltd. in Quezon City is seeking Healthcare Insurance Representatives to handle inbound calls, assist with benefits, eligibility, and claims status, and provide accurate information. Fresh graduates are welcome, with a night-shift schedule and onsite work.

Join a patient-focused healthcare BPO team where professionalism, empathy, and meticulous documentation are essential to deliver quality service and support to customers.