Healthcare Customer Support Specialist — Bonus & HMO

Metacom Careers; Taguig; Presencial; PHP 201.000 - 290.000; Tempo integral

Benefícios oferecidos por esta vaga

Health benefits

Professional development opportunities

Resumo da vaga

Metacom Careers is seeking a Customer Service Representative - Healthcare to manage inquiries via chat, email and social media. You will guide customers through our website and resolve issues, providing product information and documenting interactions to improve service quality.

No formal experience is required, with a focus on customer-oriented skills. This on-site position in Taguig offers health benefits and professional development opportunities in a fast-paced environment.

Qualificações

• No prior professional experience required.
• Strong customer service orientation and communication skills.
• Ability to stay organized and handle multiple conversations simultaneously.

Responsabilidades

• Handle inquiries via chat, email, and social media.
• Guide customers through our website to resolve issues.
• Provide product information and document interactions to support service quality.
• Contribute to continuous improvement of customer experience.

Conhecimentos

Customer service

Communication

Empathy

Problem-solving

Descrição da vaga

Metacom Careers is hiring a Customer Service Representative - Healthcare to handle inquiries via chat, email, and social media, guiding customers through our website and resolving issues. You will provide product information and document interactions to help improve service quality.

On-site position in Taguig, Philippines, with no formal experience required and a focus on customer-oriented skills. The role includes health benefits and professional development opportunities in a fast-paced