Healthcare Customer Support Specialist

UnitedHealth Group; Davao City; On-site; Confidential; Full time

Job summary

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best.

Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities.

Qualifications

• High school education or equivalent experience.
• SHS Graduate with or without BPO experience.
• HS Graduate with 12 months of BPO experience.
• College Graduate with or without BPO experience.
• 2nd year College Undergraduate with 6 months above BPO experience.

Responsibilities

• Comply with the terms of the employment contract, company policies and procedures, and directives as they relate to work locations, teams, shifts, and benefits policies.
• Support ongoing operations in alignment with company policies and directives and adapt to changes as needed.

Education

High school education or equivalent experience

SHS Graduate with or without BPO experience

HS Graduate with 12 months of BPO experience

College Graduate with or without BPO experience

2nd year College Undergraduate with 6 months above BPO experience

Job description

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best.

Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities.