Healthcare Customer Support Specialist

Rise Social Inc.; Davao City; Vor Ort; PHP 167.000 - 290.000; Vollzeit

Zusammenfassung

Rise Social Inc. in the Philippines is seeking a Customer Service Representative for Healthcare to manage customer inquiries and provide accurate information about healthcare services.

You will handle complaints with professionalism and strive for effective solutions. You will assist customers in navigating healthcare plans and eligibility requirements, document interactions and feedback to improve service quality, and collaborate with healthcare professionals to ensure high levels of service

Qualifikationen

• Empathy-driven customer interactions across healthcare topics.
• Clear and patient communication with diverse customers.
• Ability to adapt to changing healthcare regulations.

Aufgaben

• Handle customer inquiries with empathy and understanding.
• Assist customers in navigating healthcare plans and eligibility requirements.
• Document interactions and feedback to improve service quality.
• Collaborate with healthcare professionals to ensure high levels of service delivery.

Kenntnisse

Empathy and understanding

Strong communication

Teamwork

Adaptability

Tools

Customer service software

Healthcare platforms

Jobbeschreibung

Rise Social Inc. in the Philippines is seeking a Customer Service Representative for Healthcare to manage customer inquiries and provide accurate information about healthcare services.

You will handle complaints with professionalism and strive for effective solutions. You will assist customers in navigating healthcare plans and eligibility requirements, document interactions and feedback to improve service quality, and collaborate with healthcare professionals to ensure high levels of service