Customer Support Pro - Project Based (Lipa)

ResultsCX Named ‘Major Contender’ in Everest Group; Tangob; On-site; PHP 167,000 - 290,000; Full time

Benefits offered by this job

Paid training

Healthcare benefits

Paid time off

Career development programs

Job summary

ResultsCX in Lipa, Batangas, Philippines is seeking a Customer Support Associate - Project Based to deliver exceptional service via phone, email, and chat. You will guide customers, answer questions, and resolve issues with care while navigating multiple systems.

No prior contact center experience is required; a high school diploma and strong communication skills are enough. You will join a values-driven team, participate in paid training, and enjoy a supportive, goal-oriented environment with

Qualifications

• Legal working age with a high school or senior high diploma.
• Strong communication and typing skills (minimum 35 WPM).
• Basic computer navigation skills.
• Growth mindset and a proactive attitude.
• Willingness to work onsite and on shifting schedules.
• No prior contact center experience required—just the drive to learn and succeed.

Responsibilities

• Deliver high-quality customer service via phone, email, and chat
• Provide clear, effective guidance and solutions to customer inquiries
• Resolve issues with empathy and professionalism
• Navigate multiple systems and tools with confidence and accuracy

Skills

Communication skills

Typing 35 WPM

Basic computer skills

Willingness to work onsite

Growth mindset

Education

High school diploma or senior high diploma

Job description

ResultsCX in Lipa, Batangas, Philippines is seeking a Customer Support Associate - Project Based to deliver exceptional service via phone, email, and chat. You will guide customers, answer questions, and resolve issues with care while navigating multiple systems.

No prior contact center experience is required; a high school diploma and strong communication skills are enough. You will join a values-driven team, participate in paid training, and enjoy a supportive, goal-oriented environment with