Healthcare CSR | 5,000 Welcome Incentive* | BGC

Everise Philippines Ltd.; Philippines; On-site; PHP 201,000 - 312,000; Full time

Benefits offered by this job

HMO from Day 1

Free dependent upon regularization

Paid Training

Annual performance bonuses

Life Insurance from Day 1

Leave Credits convertible into cash

Pre-employment medical exam

Supportive working environment

Award-winning company

Job summary

Everise Philippines Ltd. is hiring for a customer service role based in Taguig. You will handle customer inquiries over the phone, listen to understand needs, and provide solutions in a single call.

Training is provided and there are opportunities to learn about new products and services. Daily and weekly targets drive performance, with a supportive and upbeat work environment onsite at 19F Bonifacio One Technology Tower, BGC, Taguig City.

Qualifications

• No BPO experience required for college graduates.
• For undergraduates or SHS/HS (old curriculum): at least 6 months of BPO experience.
• Good to excellent communication skills.
• Willing to work on shifting schedules.
• Comfortable with onsite setup.
• Preferably residing in Taguig, Mandaluyong, Pasig, Pateros and Makati.
• Must have an active Viber account.

Responsibilities

• Answer inquiries and help customers solve their problems over the phone.
• Listen closely to customers to understand their needs and provide the best solutions in one call.
• Introduce exciting new products and services to customers.
• Log and categorize call outcomes after each conversation and create regular summary reports.
• Meet or exceed daily and weekly goals to help the team succeed.

Skills

Communication skills

Willing to work shifts

Education

College graduate

Undergraduate/SHS

Tools

Viber

Job description

• 19F Bonifacio One Technology Tower, BGC, Taguig City

• Monday to Friday | 11:00 AM - 6:00 PM

Main Duties and Responsibilities

No experience? No worries! We will train you to:

• Answer inquiries and help customers solve their problems over the phone

• Listen closely to customers to understand their needs and provide the best solutions in one call

• Introduce exciting new products and services to customers

• Log and categorize call outcomes after each conversation and create regular summary reports

• Meet or exceed daily and weekly goals to help the team succeed

What We Offer:

• HMO from Day 1 + FREE dependent upon regularization (including common-law or same-sex partners)

• Paid Training (earn as you learn!)

• Annual performance bonuses and incentives

• Life Insurance from Day 1

• Leave Credits convertible into cash

• Free-of-charge pre-employment medical exam

• A supportive and fun working environment

• Work with an award-winning, people-first company

Qualifications:

• No BPO Experience required for College Graduates!

• For Undergraduates or SHS/HS (old curriculum): at least 6 months of BPO Experience

• Good to excellent communication skills

• Willing to work on shifting schedules

• Comfortable with onsite set up

• Preferably residing in Taguig, Mandaluyong, Pasig, Pateros and Makati.

• Must have an active Viber account

Terms and conditions apply*