Healthcare Concierge: Patient Inquiries & Scheduling

Synlink Recruitment Outsourcing Co. Inc.; Taguig; Sur place; PHP 223 000 - 391 000; Plein temps

Description du poste

• Respond promptly and professionally to patient, client, or provider inquiries via phone, email, chat, or other channels.
• Assist patients with appointment scheduling, claims processing, billing inquiries, or insurance-related questions.
• Accurately document and update client or patient information in the system.
• Resolve complaints or elevate issues to supervisors when necessary.
• Educate patients or clients about healthcare programs, services, and policies.