Healthcare Clinical Associates

Metacom Careers; Quezon City; On-site; PHP 279,000 - 391,000; Full time

Job summary

Metacom Careers in the Philippines is seeking a Healthcare Clinical Associate to deliver exceptional patient and caregiver support, respond to inquiries, and assist in scheduling appointments.

You will maintain patient records and handle follow-up communications with professionalism and empathy in a fast-paced clinical setting.

This role emphasizes clear communication and compassionate patient care across interactions with healthcare professionals.

Qualifications

• Strong communication skills with a compassionate approach towards patient needs.
• Ability to manage multiple tasks while providing excellent patient care.

Responsibilities

• Provide exceptional customer service to patients and caregivers.
• Respond to inquiries regarding healthcare services and provide accurate information.
• Assist in scheduling appointments and managing patient follow-up communications.
• Handle and resolve patient complaints with empathy and professionalism.
• Maintain accurate and up-to-date patient records in the system.

Skills

Strong communication

Job description

Description

• Provide exceptional customer service to patients and caregivers.
• Respond to inquiries regarding healthcare services and provide accurate information.
• Assist in scheduling appointments and managing patient follow-up communications.
• Handle and resolve patient complaints with empathy and professionalism.
• Maintain accurate and up-to-date patient records in the system.

Requirements

• Job Title: Healthcare Clinical Associate
• Job Function: Customer Service Representative
• Responsibilities and Duties: Ability to manage multiple tasks while providing excellent patient care.
• Working Conditions: Fast-paced environment with frequent interactions with patients and healthcare professionals.
• Qualities and Traits: Strong communication skills with a compassionate approach towards patient needs.