Healthcare Associates

Gratitude Philippines; Taguig; On-site; PHP 420,000 - 660,000; Full time

Job summary

A healthcare services provider in Metro Manila is seeking a Healthcare Account Manager to oversee accounts, ensuring patient satisfaction and service quality. The role involves coordinating with medical staff and communicating with patients and families about care plans. Candidates should have a Bachelor’s degree in Healthcare Administration and 1-3 years of related experience. Strong communication skills are essential. This position demands compassion and attention to detail in patient care.

Qualifications

• 1-3 years in a healthcare-related position.
• Compassionate, detail-oriented, and proactive in patient care.
• Ability to maintain confidentiality and handle sensitive patient information.
• Compassionate, detail‑oriented, and proactive in patient care.
• Ability to maintain confidentiality and handle sensitive patient information.

Responsibilities

• Manage and oversee healthcare accounts to ensure patient satisfaction and service quality.
• Coordinate with nursing and medical staff to facilitate effective patient care.
• Communicate with patients and their families regarding healthcare plans and services.
• Process healthcare claims and maintain accurate account records.
• Conduct follow-ups with patients to assess care outcomes and resolve any issues.

Skills

Strong communication skills

Ability to work independently

Knowledge of healthcare practices

Healthcare knowledge

Education

Bachelor’s degree in Healthcare Administration

Job description

Description

• Manage and oversee healthcare accounts to ensure patient satisfaction and service quality.
• Coordinate with nursing and medical staff to facilitate effective patient care.
• Communicate with patients and their families regarding healthcare plans and services.
• Process healthcare claims and maintain accurate account records.
• Conduct follow-ups with patients to assess care outcomes and resolve any issues.

Requirements

• Educational Qualifications: Bachelor’s degree in Healthcare Administration or a related field preferred.
• Experience Level: 1‑3 years in a healthcare-related position.
• Skills and Competencies: Strong communication skills, ability to work independently and as part of a team, knowledge of healthcare practices.
• Qualities and Traits: Compassionate, detail‑oriented, and proactive in patient care.
• Responsibilities and Duties: Ability to maintain confidentiality and handle sensitive patient information.