Impactful Healthcare Billing & Collections Specialist

Optum Philippines

Manila

On-site

PHP 279,000 - 469,000

Full time

14 days+

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Job summary

Optum Philippines is hiring for a Billing Associate to support invoice processing and collections in a high-volume environment. You will interact with customers to gather data, educate on online invoicing, and monitor balances to ensure timely payments.

The role requires a high school diploma or GED, proficiency with Windows applications, and the ability to multitask across multiple products and benefits. Experience in billing or customer service is preferred and a 40-hour workweek is expected.

Qualifications

High school diploma or GED or equivalent work experience.
Proficiency with Windows PC applications and navigating multiple programs.
Ability to multitask and understand multiple products and benefits.
Ability to work a 40-hour schedule within site operating hours.

Responsibilities

Interact with customers to gather data for invoice accuracy and resolve billing discrepancies.
Provide input to billing policies, systems, and procedures for effective management of the premium billing function.
Educate customers on invoicing availability and online payment options.
Monitor outstanding balances and take action to ensure timely payments.
Prepare invoices and reconcile billing with accounts receivable.