Healthcare Billing & AR Collections Specialist

Optum, a UnitedHealth Group Company; Cebu City; On-site; PHP 268,000 - 469,000; Full time

Job summary

Optum, a UnitedHealth Group Company, is seeking a Collections professional in the Philippines to handle healthcare unpaid claims on the provider side. The role emphasizes accuracy in invoicing, data gathering for disputes, and payments reconciliation.

Candidates with EPIC system familiarity and prior medical billing/AR collections experience will thrive. Local teams collaborate to ensure timely payments and adherence to company policies.

Qualifications

• College graduate with healthcare billing experience.
• Experience on the provider/hospital side is preferred.
• Proficiency with Windows PC applications; ability to learn new systems.
• Minimum 12 months background in medical billing/AR collections.
• Experience calling insurance to verify claim status and resolve disputes.

Responsibilities

• Process blended account documents, emails and calls.
• Gather support data to ensure invoice accuracy.
• Monitor outstanding balances and pursue payment.
• Reconcile billing with accounts receivable.
• Assist with quality assurance and audits of collection activities.

Skills

Medical billing

Customer service

Attention to detail

Multi-tasking

Communication skills

Problem solving

Education

College graduate

Tools

EPIC SYSTEM

Job description

Optum, a UnitedHealth Group Company, is seeking a Collections professional in the Philippines to handle healthcare unpaid claims on the provider side. The role emphasizes accuracy in invoicing, data gathering for disputes, and payments reconciliation.

Candidates with EPIC system familiarity and prior medical billing/AR collections experience will thrive. Local teams collaborate to ensure timely payments and adherence to company policies.