Healthcare Billing & Collections Specialist

Optum Philippines; Makati; On-site; PHP 279,000 - 391,000; Full time

Job summary

Optum Philippines is seeking a billing-focused associate to support invoice accuracy and customer inquiries in a high-volume setting. You will interact with customers to gather data, educate on online invoicing, and monitor balances while aligning with company policies.

The role requires a high school diploma or GED, proficiency with Windows PC applications, and the ability to multitask across multiple products and systems. A 40-hour schedule within site hours is expected.

Qualifications

• Education at least a high school diploma or GED or equivalent work experience.
• Proficiency with Windows PC applications and ability to navigate multiple programs.
• Ability to multi-task and understand multiple products and benefits.

Responsibilities

• Interact with customers to gather data to ensure invoice accuracy and resolve billing discrepancies.
• Provide input to policies, systems and procedures for premium billing management.
• Educate customers on how to obtain invoices and remit payments online.
• Monitor outstanding balances and take actions to ensure timely payments.
• Prepare invoices and reconcile billing with accounts receivable.
• Comply with employment contracts and company policies.

Skills

Windows PC applications

Multi-tasking

Communication skills

Education

High school diploma or GED

Job description

Optum Philippines is seeking a billing-focused associate to support invoice accuracy and customer inquiries in a high-volume setting. You will interact with customers to gather data, educate on online invoicing, and monitor balances while aligning with company policies.

The role requires a high school diploma or GED, proficiency with Windows PC applications, and the ability to multitask across multiple products and systems. A 40-hour schedule within site hours is expected.