Healthcare Billing & Claims Associate

Recruitify_HR; Makati; On-site; PHP 223,000 - 312,000; Full time

Job summary

Recruitify_HR is seeking a customer service specialist in Makati, Philippines to support healthcare clients. You will handle billing inquiries, insurance claims, and scheduling with accuracy and empathy, ensuring patient data is updated in the system.

The role emphasizes clear communication and timely issue resolution in a fast-paced healthcare environment. The ideal candidate communicates clearly, records details precisely, and stays informed about policy changes affecting patients and

Responsibilities

• Ensure precise and transparent communication about healthcare services, insurance coverage, billing, and appointment scheduling.
• Promptly and effectively address customer concerns, including billing issues, insurance claims, and service-related complaints.
• Accurately record and update patient details in the healthcare management system.

Job description

Recruitify_HR is seeking a customer service specialist in Makati, Philippines to support healthcare clients. You will handle billing inquiries, insurance claims, and scheduling with accuracy and empathy, ensuring patient data is updated in the system.

The role emphasizes clear communication and timely issue resolution in a fast-paced healthcare environment. The ideal candidate communicates clearly, records details precisely, and stays informed about policy changes affecting patients and