Healthcare VA with Virtual Clinic Experience (Onsite)

Snapscale; Davao City; On-site; PHP 279,000 - 391,000; Full time

Benefits offered by this job

Health Maintenance Organization (HMO)

Government-mandated benefits

13th month pay

Night differential pay

Transportation allowance

Perfect attendance bonus

Other employee incentives

Yearly salary increase

Free lunch everyday

Opportunities for career growth and开发

Job summary

Snapscale is seeking an experienced Healthcare Virtual Assistant (HVA) to work onsite with a US-based clinic-like environment, coordinating patient care and scheduling. You will ensure a seamless patient experience through accurate scheduling, insurance verification, and EMR management.

The role requires excellent written and verbal English communication, strong attention to detail, and the ability to work independently in a fast-paced healthcare setting; onsite work is required in the

Qualifications

• Must have experience working with US-based clinics and/or healthcare environments.
• Experience in EMR, insurance verification, patient coordination, and inbound call handling.
• Strong written and verbal English communication skills.
• Highly organized, detail-oriented, and self-motivated.
• Must be willing to work onsite.

Responsibilities

• Verify patient benefits and insurance coverage
• Answer inbound calls and assist patients with inquiries
• Follow up on appointment confirmations and reminders
• Make outbound calls to leads and potential patients
• Schedule and reschedule patient appointments efficiently
• Manage electronic medical records (EMR)

Skills

US healthcare experience

English communication

Highly organized

Tools

EMR software

Insurance verification tools

Job description

About the Role:

Snapscale is looking for an experienced Healthcare Virtual Assistant (HVA) who can work onsite who has an experience working directly with a clinic, hospital, or similar setting as part of their team overseas. This role plays a key part in ensuring a seamless patient experience through accurate scheduling, communication, and healthcare coordination. If you have strong communication skills, attention to detail, and a passion for healthcare, we’d love to hear from you!

Responsibilities may include:

• Verify patient benefits and insurance coverage
• Answer inbound calls and assist patients with inquiries
• Follow up on appointment confirmations and reminders
• Make outbound calls to leads and potential patients
• Schedule and reschedule patient appointments efficiently
• Manage electronic medical records (EMR)

Perks:

• Health Maintenance Organization (HMO)
• Government-mandated benefits
• 13th month pay
• Night differential pay
• Transportation allowance
• Perfect attendance bonus
• Other employee incentives
• Yearly salary increase
• Free lunch everyday
• Opportunities for career growth and development
• Fun and supportive working environment

Requirements:

• Must have experience working with US-based clinics and/or healthcare environments
• Experience in EMR, insurance verification, patient coordination, and inbound call handling
• Strong written and verbal English communication skills
• Highly organized, detail-oriented, and self-motivated
• Must be willing to work onsite