Healthcare Virtual Assistant - Care Coordination & Outreach

Snapscale; Davao City; On-site; PHP 167,000 - 279,000; Full time

Benefits offered by this job

HMO after 3 months

Attendance bonuses and employee incent

Referral Bonus

24 leave benefits

Free lunch onsite

Transportation or internet allowance

Annual salary increase based on绩')->"(

Job summary

Snapscale is seeking a reliable Healthcare Virtual Assistant (HVA) to join a US-based primary care and urgent care network as a Case Manager. You will handle patient outreach, scheduling, coordinate care between providers and labs, and collect medical records to support care and quality metrics.

This onsite role in Davao requires strong English communication, meticulous administrative follow-through, and experience with EMR/EHR systems such as AdvancedMD.

Qualifications

• Experience as Healthcare Virtual Assistant or similar role.
• Experience with EMR/EHR systems (AdvancedMD).
• Strong administrative follow-through and attention to detail.
• Excellent written and verbal English communication.

Responsibilities

• Call patients to schedule appointments and follow-up visits.
• Outreach to confirm completion of health screenings.
• Coordinate care between providers and labs.
• Obtain medical records for completed screening services.
• Assist with patient intake, registration, and inquiries.
• Update patient records in the EMR system.
• Support quality programs and health outcome workflows.

Skills

Attention to detail

English communication

Tools

AdvancedMD

VoIP

Microsoft Office

Job description

Snapscale is seeking a reliable Healthcare Virtual Assistant (HVA) to join a US-based primary care and urgent care network as a Case Manager. You will handle patient outreach, scheduling, coordinate care between providers and labs, and collect medical records to support care and quality metrics.

This onsite role in Davao requires strong English communication, meticulous administrative follow-through, and experience with EMR/EHR systems such as AdvancedMD.